Difference between revisions of "ATC/Current/SDK/api.session.getCustomerCookieId"

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|structuredtext=api.session.getCustomerCookieId returns a string that contains the customer's cookie Id.
 
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ac('api.session.getCustomerCookieId', (err, cookieInfo) => {
 
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Revision as of 13:19, December 15, 2020

This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

Learn how to obtain a customer's cookie Id.

About web messaging

Feature coming soon: Web messaging

This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new web messaging feature to replace web chat.

Description

api.session.getCustomerCookieId returns a string that contains the customer's cookie Id.

Signature

ac('api.session.getCustomerCookieId', (err, cookieInfo) => {
  if (err) {
    // handle error
    return;
  }
  
  return cookieInfo;
});

Callback

The callback takes err as the first parameter.

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