Difference between revisions of "ATC/Current/SDK/api.session.getCustomerCookieId"
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|DisplayName=api.session.getCustomerCookieId | |DisplayName=api.session.getCustomerCookieId | ||
|TocName=api.session.getCustomerCookieId | |TocName=api.session.getCustomerCookieId | ||
| − | |Context=api.session | + | |Context=Learn how to obtain a customer's cookie ID. |
| + | |Dimension=api.session | ||
|ComingSoon=No | |ComingSoon=No | ||
| − | |Platform= | + | |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud |
| − | |||
|Section={{Section | |Section={{Section | ||
| + | |alignment=Vertical | ||
| + | |structuredtext={{NoteFormat|1=This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud CX customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|2=}}<br /> | ||
| + | |Status=No | ||
| + | }}{{Section | ||
|sectionHeading=Description | |sectionHeading=Description | ||
|anchor=Desc | |anchor=Desc | ||
|alignment=Vertical | |alignment=Vertical | ||
| − | + | |structuredtext=api.session.getCustomerCookieId returns a string that contains the customer's cookie ID. | |
| − | |||
| − | |structuredtext=api.session.getCustomerCookieId returns a string that contains the customer's cookie | ||
| − | |||
| − | |||
|Status=No | |Status=No | ||
}}{{Section | }}{{Section | ||
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|anchor=Signature | |anchor=Signature | ||
|alignment=Vertical | |alignment=Vertical | ||
| − | |||
| − | |||
|structuredtext=<syntaxhighlight lang="javascript"> | |structuredtext=<syntaxhighlight lang="javascript"> | ||
ac('api.session.getCustomerCookieId', (err, cookieInfo) => { | ac('api.session.getCustomerCookieId', (err, cookieInfo) => { | ||
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}); | }); | ||
</syntaxhighlight><br /> | </syntaxhighlight><br /> | ||
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|Status=No | |Status=No | ||
}}{{Section | }}{{Section | ||
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|anchor=Callback | |anchor=Callback | ||
|alignment=Vertical | |alignment=Vertical | ||
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|structuredtext=The callback takes err as the first parameter. | |structuredtext=The callback takes err as the first parameter. | ||
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|Status=No | |Status=No | ||
}} | }} | ||
}} | }} | ||
Latest revision as of 21:28, November 9, 2021
This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.
Contents
Learn how to obtain a customer's cookie ID.
Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.Description
api.session.getCustomerCookieId returns a string that contains the customer's cookie ID.
Signature
ac('api.session.getCustomerCookieId', (err, cookieInfo) => {
if (err) {
// handle error
return;
}
return cookieInfo;
});Callback
The callback takes err as the first parameter.
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