Difference between revisions of "ATC/Current/SDK/api.session.getCustomerCookieId"
From Genesys Documentation
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| − | |Context=Learn how to obtain a customer's cookie | + | |Context=Learn how to obtain a customer's cookie ID.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat. |
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|Platform=PureConnect, GenesysCloud, GenesysEngage-cloud | |Platform=PureConnect, GenesysCloud, GenesysEngage-cloud | ||
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Revision as of 18:30, April 28, 2021
This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.
Contents
Learn how to obtain a customer's cookie ID.
Feature coming soon: Web messaging
This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new web messaging feature to replace web chat.
Description
api.session.getCustomerCookieId returns a string that contains the customer's cookie ID.
Signature
ac('api.session.getCustomerCookieId', (err, cookieInfo) => {
if (err) {
// handle error
return;
}
return cookieInfo;
});Callback
The callback takes err as the first parameter.
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