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Revision as of 11:44, July 15, 2020

Difference between revisions of "ATC/Current/SDK/Display icons in the Journey gadget"

Learn how to use the SDK to display icons for tracked user behavior on the Journey map .

About the icons

Use the ac('record') method to display an Genesys Predictive Engagement icon on the Visit journey map (admin view) when a user completes a tracked behavior:

Available icons

Code example

ShoppingCartEx.png

This code example shows how to use ac('record') to display the Product added icon in the Visit journey map (admin view) when a user adds a t-shirt to their shopping cart.
ac('record', 'product_added', [optionalExtraDataObject]
ac('record', 'product_added', { name: 't-shirt', id: 'hkds9d8j', price: '$45.45' });

Purchase-related icons


Icon Tooltip text Description Name
Product added to cart.png
Product added to cart The user added a product to their shopping cart. "product_added"
Product removed from cart.png
Product removed from cart The user removed a product from their shopping cart. "product_removed"
Checkout successful.png Checkout complete The user completed the purchase of the items in their shopping cart. "product_purchased"

Form-related icons

Important
You can display the icons in this section via ac('record') or via auto form tracking.
Icon Tooltip text Description Name
Form submitted.png Form submitted The user submitted a form. "form_submitted"
Form abandoned.png Form abandoned The user navigated away from a form before completing it. "form_abandoned"

Miscellaneous icons


Icon Tooltip text Description Name
Search.png
Searched The user searched for the string shown in the tooltip. "search_performed"
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