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Revision as of 11:44, July 15, 2020
Difference between revisions of "ATC/Current/SDK/Display icons in the Journey gadget"
Learn how to use the SDK to display icons for tracked user behavior on the Journey map .
About the icons
Use the ac('record')
method to display an Genesys Predictive Engagement icon on the Visit journey map (admin view) when a user completes a tracked behavior:
Available icons
Code example
This code example shows how to use
ac('record')
to display the Product added icon in the Visit journey map (admin view) when a user adds a t-shirt to their shopping cart.ac('record', 'product_added', [optionalExtraDataObject]
ac('record', 'product_added', { name: 't-shirt', id: 'hkds9d8j', price: '$45.45' });
Purchase-related icons
Form-related icons
Important
You can display the icons in this section via ac('record')
or via auto form tracking.Icon | Tooltip text | Description | Name |
---|---|---|---|
![]() |
Form submitted | The user submitted a form. | "form_submitted" |
![]() |
Form abandoned | The user navigated away from a form before completing it. | "form_abandoned" |
Miscellaneous icons
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