Difference between revisions of "ATC/Current/SDK/api.session.getCustomerCookieId"
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Latest revision as of 21:28, November 9, 2021
This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.
Contents
Learn how to obtain a customer's cookie ID.
Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.Description
api.session.getCustomerCookieId returns a string that contains the customer's cookie ID.
Signature
ac('api.session.getCustomerCookieId', (err, cookieInfo) => {
if (err) {
// handle error
return;
}
return cookieInfo;
});Callback
The callback takes err as the first parameter.
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