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Article > Product : Intelligent Workload Distribution or Routing and Designer or Universal Contact Service

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Standalone:
None (66) · No (150) · Yes (11)
productshort:
Draft:PEC-IWD (43) · Draft:PEC-ROU (115) · Draft:UCS (12) · PEC-IWD (40) · PEC-ROU (4) · UCS (13)
Platform:
None (94) · GenesysCloud (2) · GenesysEngage-cloud (129) · GenesysEngage_cloud (2)
ComingSoon:
None (152) · No (74) · Yes (1)
Role:
None (198) · Administrator (27) · Administrator, Developer (2)
DisplayName:
None (18) · Architecture (7) · High availability and disaster recovery (6) · Before you begin (6) · Configure IWD (4) · Set up IWD (3)
Other values:
TocName:
None (79) · Upgrade, rollback, or uninstall (4) · Set up IWD (3)
Other values:
Dimension:
None (221) · Journey (6)
Product: (Click arrow to add another value)
Manual:
None (4) · Administrator (126) · Designer (3) · FldCod (13) · GPR (7) · GTR (7) · IWDDMPEGuide (20) · IWDPEGuide (22) · UCSPEGuide (25)
Application:
None (209) · Agent Setup, Platform Administration (2) · Designer (14) · intelligent Workload Distribution (2)
UseCase:
None (222) · BO02 (3) · BO02, BO03 (2)
PEPageType:
None (198) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (6) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (6) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (6) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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