High availability and disaster recovery

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Find out how this service provides disaster recovery in the event the service goes down.

Early Adopter Program
Genesys Multicloud CX private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.
Service High Availability Disaster Recovery Where can you host this service?
Universal Contact Service N = N (N+1) Not supported Primary unit only

This information is under development: Flagged items aren't yet confirmed or have info coming soon; Checked items are valid.


See High Availability information for all services: High availability and disaster recovery


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