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Article > DisplayName : Agent Group Membership Details Report or Agent State Details Report or Architecture or Getting Started or Logging or Prerequisites

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Standalone:
None (73) · No (70) · Yes (1)
productshort:
Draft:PEC-REP (23) · PEC-REP (11) · Draft:PEC-WFM (5) · Draft:PEC-GSM (4) · PEC-WFM (4) · Draft:HCA (4) · Draft:PEC-IWD (3) · Draft:PEC-GPA (3) · GVP (3) · Draft:PEC-AD (3) · IXN (3) · Draft:PrivateEdition (3) · PEC-IWD (3) · PrivateEdition (3) · PEC-AD (3)
Other values:
Platform:
None (96) · GenesysEngage-cloud (48)
ComingSoon:
None (79) · No (65)
Role:
None (128) · Administrator (2) · Administrator, Developer (2) · Administrator, Supervisor (8) · Agent (2) · Agent, Supervisor (2)
DisplayName: (Click arrow to add another value)
TocName:
None (90) · Agent Group Membership Details Report (9) · Agent State Details Report (9) · Architecture (4) · Getting Started (22) · Prerequisites (10)
Dimension:
None (144)
Product:
None (7) · Agent Desktop (4) · Agent Setup (1) · Agent Workspace (2) · Callback (3) · Co-Browse (2) · Designer (4) · Digital Channels (3) · Email (3) · Event Stream (1) · Genesys Agent Assist (2) · Genesys Authentication (2) · Genesys Data Layer (2) · Genesys Multicloud CX Private Edition (6) · Genesys Predictive Engagement (4) · Genesys Skills Management (4) · Genesys Voice Platform (4) · Genesys Web Services and Applications (2) · Gplus Adapter for Microsoft Dynamics 365 (2) · Gplus Adapter for Salesforce (4) · Gplus Adapter for ServiceNow (2) · Gplus Adapter for WFM (2) · Health Check Agent (4) · Intelligent Workload Distribution (6) · Interaction Server (4) · Internal Content Administration (2) · Outbound (CX Contact) (2) · Reporting (34) · Routing and Designer (2) · Telemetry Service (3) · Universal Contact Service (3) · Voice Microservices (4) · Web Services and Applications (1) · WebRTC (4) · Workforce Management (9)
Manual:
Admin (9) · RPRT (8) · GCXIPEGuide (6) · Agent (6) · PulsePEGuide (6) · Deployment (6) · GVPPEGuide (5) · IXNPEGuide (5) · WebRTCPEGuide (4) · WDEPlugin (4) · VMPEGuide (4) · TenantPEGuide (4) · PEGuide (4) · IWDPEGuide (4) · WWEPEGuide (4) · CX Insights (4) · DESPEGuide (4)
Other values:
Application:
None (134) · Agent Desktop (1) · Agent Workspace (1) · Pulse Reporting, Reporting GCXI (4) · Reporting, Reporting GCXI (4)
UseCase:
None (144)
PEPageType:
None (94) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (28)

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