Architecture

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Learn about Web Services and Applications architecture.

Early Adopter Program
Genesys Engage cloud private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.


Genesys Web Services and Applications (GWS) is an application cluster composed of several microservices that run together.

GWS runs on multiple containers as shown in the diagram below.