High availability and disaster recovery

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Find out how this service provides disaster recovery in the event the service goes down.

Early Adopter Program
Genesys Engage cloud private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.

See High Availability information for all services: [[PrivateEdition/Current/PEGuide/HADR#HAModes|]]

If you are using Workspace Web Edition, see High availability and disaster recovery.

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