From Genesys Documentation
This topic is part of the manual Genesys Pulse Private Edition Guide for version Current of Reporting.
Learn about Genesys Pulse architecture.
The following table provides information about the objects and connections shown in the preceding architecture diagram.
|What's connecting||Connection type||Port number||Data that travels on this connection|
|1||Permissions ReplicaSet||tcp||8888||Permissions Service retrieves configuration data (such as Agents, Queues), in order to check user access permissions.|
|2||Permissions ReplicaSet||tcp||6380||Permissions Service stores information about user permissions to access configuration objects.|
|3||DCU StatefulSet||tcp||6380||Pulse Data Collection Unit (DCU) stores current and historical statistic values.|
|4||Permissions ReplicaSet||tcp||5432||Permissions Service reads Pulse metadata to check access permissions.|
|5||DCU StatefulSet||tcp||5432||Pulse DCU reads Pulse metadata required for collecting statistic values.|
|6||Init Tenant: Job||tcp||5432||Init Tenant job uses this connection to initialize OOB Widget Templates.|
|7||DCU StatefulSet||tcp||8888||Pulse DCU retrieves configuration data.|
|8||DCU StatefulSet||tcp||8000||Pulse DCU subscribes for events from Voice SIP Service.|
|9||LDS StatefulSet||tcp||8888||Pulse Load Distribution Server (LDS) retrieves configuration data.|
|10||LDS StatefulSet||tcp||8000||Pulse LDS broadcasts events from Voice SIP Service to connected clients.|
|11||Prometheus||http||9091||Metrics for monitoring and alerting with Prometheus.|
|12||LDS-VQ StatefulSet||tcp||8888||Pulse LDS VQ retrieves configuration data.|
|13||LDS-VQ StatefulSet||tcp||8000||Pulse LDS broadcasts events from Voice SIP VQ Service to connected clients.|
|14||Prometheus||http||9091||Metrics for monitoring and alerting with Prometheus.|
|15||DCU StatefulSet||tcp||8000||Pulse DCU subscribes for events from Voice SIP VQ Service.|
|16||DCU StatefulSet||tcp||7122||Pulse DCU subscribes for events from the Interaction VQ Server.|
|17||DCU StatefulSet||tcp||7120||Pulse DCU subscribes for events from the Interaction Server.|
|18||IXN||tcp||2060||Interaction Server connection to Pulse DCU.|
|19||Prometheus||http||9091||Metrics for monitoring and alerting with Prometheus.|
|20||Ingress||http||8080||Application Gateway connection to Pulse.|
|21||Pulse ReplicaSet||tcp||5432||Pulse reads and writes metadata (Dashboards, Widgets, and Widget Templates).|
|22||Pulse ReplicaSet||tcp||6380||Pulse reads current and historical statistic values, and reads information about user permissions to access configuration objects.|
|23||Init: Job||tcp||5432||Init job uses this connection to initialize or update the database schema.|
|24||Pulse ReplicaSet||http||80||Pulse queries the Genesys Authentication Service to validate user identity and obtain privilege information for the authenticated user.|
|25||Pulse ReplicaSet||http||80||Pulse queries the GWS Configuration Service to read configuration data (such as Agents, Queues).|
|26||Prometheus||http||8090||Metrics for monitoring and alerting with Prometheus.|
|27||Public Internet||https||443||Inbound web traffic.|
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