High availability and disaster recovery
From Genesys Documentation
This topic is part of the manual Genesys Pulse Private Edition Guide for version Current of Reporting.
Find out how this service provides disaster recovery in the event the service goes down.
Related documentation:
| Service | High Availability | Disaster Recovery | Where can you host this service? |
|---|---|---|---|
| Genesys Pulse | N = 2 (active-active) | Pilot light | Primary unit only |
This information is under development: Flagged items aren't yet confirmed or have info coming soon; Checked items are valid.
See High Availability information for all services: High availability and disaster recovery
Genesys Pulse pods run in an Active-Active High Availability mode. Configure each pod with at least two replicas, and at least one replica in each Availability Zone (AZ).