Architecture

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This topic is part of the manual Genesys Voice Platform Private Edition Guide for version Current of Genesys Voice Platform.


Learn about GVP architecture.

Early Adopter Program
Genesys Engage cloud private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.


Genesys Voice Platform (GVP) comprises five services:

  • GVP Configuration Server
  • Service Discovery
  • Reporting Server
  • Resource Manager
  • Media Control Platform

The diagrams in this topic illustrate the architecture of Genesys Voice Platform and the individual Pods.

For more information on the Genesys Engage cloud private edition architecture, refer to the Architecture topic in the Setting up Genesys Engage cloud private edition document.

The following diagram shows the GVP architecture:

GVP Configuration Server Pod:
GVP_ConfigServerv3


Service Discovery POD:
GVP_SDv3


Reporting Server Pod:
GVP_RSv3


Resource Manager Pod:
GVP_RMv3


MCP Pod:
GVP_MCPv4