Architecture

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This topic is part of the manual Genesys Voice Platform Private Edition Guide for version Current of Genesys Voice Platform.


Learn about GVP architecture.

Genesys Voice Platform (GVP) comprises five services:

  • GVP Configuration Server
  • Service Discovery
  • Reporting Server
  • Resource Manager
  • Media Control Platform

The diagrams in this topic illustrate the architecture of Genesys Voice Platform and the individual Pods.

For more information on the Genesys Multicloud CX private edition architecture, refer to the Architecture topic in the Setting up Genesys Multicloud CX private edition document.

The following diagram shows the GVP architecture:

GVP Configuration Server Pod:
GVP_ConfigServerv3


Service Discovery POD:
GVP_SDv3


Reporting Server Pod:
GVP_RSv3


Resource Manager Pod:
GVP_RMv3


MCP Pod:
GVP_MCPv4