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Article > Platform : GenesysCloud or GenesysEngage-cloud or GenesysEngage-cloud, PureConnect, GenesysCloud & Dimension: None & Manual : PEGuide or None

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Standalone:
None (7) · No (1) · Yes (93)
productshort:
ATC (5) · Draft:Solution (5) · Solution (5) · Draft:WID (5) · Draft:PEC-WFM (5) · Draft:GAM (4) · PEC-WFM (4) · Draft:ATC (4) · Draft:PEC-GSM (3) · GAM (3) · Draft:Docker (3) · WID (3) · PEC-OU (2) · Draft:PEC-Dev (2) · Draft:PEC-GS (2) · PEC-GS (2) · Draft:PEC-OU (2)
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Dimension: (Click arrow to add another value)
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None (3) · Agent Setup (2) · Agent Workspace (2) · Callback (2) · Chat (2) · Cloud Data Download Service (2) · Co-Browse (2) · Digital Channels (2) · Email (2) · Genesys Agent Assist (1) · Genesys Docker Documentation (3) · Genesys Predictive Engagement (9) · Genesys Predictive Routing (2) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Skills Management (3) · Genesys Softphone (4) · Genesys Use Cases (1) · Gplus Adapter for Salesforce (2) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (2) · Internal Content Administration (1) · IVR Administration (2) · nGAGEMENT (7) · NOPRODUCT (1) · Outbound (CX Contact) (4) · QnA Service (1) · Reporting (2) · Routing and Designer (2) · Solutions (10) · Success Factors for Genesys Multicloud CX (1) · Voice (2) · Voicemail (2) · Widgets (8) · Workforce Management (9)
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UseCase:
None (81) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (101)

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