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Article > ComingSoon: None & Product : Genesys Predictive Engagement or Genesys Skills Management or Reporting or Voice Microservices

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Standalone:
None (424) · No (133) · Yes (683)
productshort:
ATC (35) · Draft:ATC (32) · Draft:PEC-GSM (162) · Draft:PEC-REP (722) · Draft:VM (28) · PEC-REP (246) · VM (14)
Platform:
None (821) · GenesysEngage-cloud (406) · GenesysEngage-cloud, PureConnect, GenesysCloud (6) · GenesysEngage-onpremises (3) · PureConnect, GenesysCloud, GenesysEngage-cloud (4)
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Role:
None (1231) · Administrator, Supervisor (4) · Supervisor (4)
DisplayName:
None (65) · Architecture (17) · High availability and disaster recovery (8) · Agent folder (5) · Agent Login-Logout Details Report (5) · Agent metrics (5) · Agent State Details Report (5) · Agent Group Membership Details Report (5) · Callback reports (5) · Outbound Contact reports (5)
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None (827) · Outbound Contact reports (5) · Callback reports (5) · Agent Login-Logout Details Report (5) · Agent Group Membership Details Report (5) · Agent State Details Report (5) · Genesys Multicloud CX Prerequisites (4)
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Manual:
PDMLibraryGIM (338) · PDMCXGIM (170) · PDNAA (116) · CX Insights (108) · None (57) · GCXIPRGLibrary (47) · GCXIMCPRG (40) · Admin (39) · GIMPEGuide (28) · GIM (24) · VMEventsandModels (22) · GCXI (21) · GCXIPEGuide (21) · VMPEGuide (18) · PulsePEGuide (18) · II (18) · GCXIPRG (17) · PDMPEGIM-Postgres (16) · PacingServiceDeployment (15) · RPRT (14)
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Application:
None (1231) · IVR Administration (4) · Reporting, Reporting GCXI (4)
UseCase:
None (1239)
PEPageType:
None (1221) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (12) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (6)

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