Method reference

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This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

View a list of all methods in the Journey JavaScript SDK.

Initialization methods

For complete information about a method, including signature and arguments, click the method's name.

Method Description
init Initializes the Journey JavaScript SDK
initialized Notifies when the Journey JavaScript SDK is fully initialized.
destroy Stops all Journey JavaScript SDK activity and removes all tracking information

Session methods

For complete information about a method, including signature and arguments, click the method's name.

Method Description
api.session.getData Returns an object that contains session information
api.session.getCustomerCookieId Returns a string that contains the customer cookie Id
api.session.getId Returns a string containing session Id

Tracking methods

For complete information about a method, including signature and arguments, click the method's name.

Method Description
pageview Tracks page views
record Records custom website events
identify Adds information to a customer
forms:track  

Events methods

For complete information about a method, including signature and arguments, click the method's name.

Method Description
on Subscribes to notifications about a particular type of Journey JavaScript SDK activity.
once Subscribes to notifications for first event for a particular type of Journey JavaScript SDK activity.
off Unsubscribes from notifications about a particular type of Journey JavaScript SDK activity

Utility methods

For complete information about a method, click the method's name.

Method Description

serialize

Used for passing serialized data from a form.
dom - ready
Allows you specify a function handler to run when the DOM has fully loaded.
debug
Sends helpful messages to the console.
Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/Method_reference (2025-06-23 17:50:42)"
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