Exclude URL query parameters

Exclude irrelevant URL query parameters to improve analytics.

Exclude URL query parameters

Websites often use URL query parameters that are not relevant; they do not influence the content that is shown to the user. For example, in web analytics, parameters such as session IDs, campaign IDs, and so on are not informative. We recommend that you use the Journey JavaScript SDK to exclude these query parameters when you register unique page views. Excluded query parameters are not tracked and are not included in the analytics reports.

Important

Be careful when you exclude parameters. For example, if you want to know which products visitors view on your site, do not exclude a query string parameter for a product ID.

To configure Genesys Predictive Engagement to skip certain query parameters, login as an administrator, go to Settings > Tracking Settings and enter a comma-separated list of the unwanted parameters in the Exclude URL Query Parameters field (for example: sessionid,var1,var2).