Difference between revisions of "ATC/Current/SDK/Tracking Methods"

From Genesys Documentation
Jump to: navigation, search
(Published)
(Published)
Line 3: Line 3:
 
|DisplayName=Tracking methods
 
|DisplayName=Tracking methods
 
|TocName=Tracking methods
 
|TocName=Tracking methods
|Context=Learn about the methods available in the Journey JavaScript SDK that you can use to extend and enhance how {{MINTYDOCSPRODUCT}} tracks visitor activity on your website.
+
|Context=Learn about the methods available in the Journey JavaScript SDK that you can use to extend and enhance how {{MINTYDOCSPRODUCT}} tracks visitor activity on your website.{{BarbFeatureTemp|Feature=Web messaging}}This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.
 
|Dimension=DevTracking
 
|Dimension=DevTracking
 
|ComingSoon=No
 
|ComingSoon=No

Revision as of 18:29, April 28, 2021

This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

Learn about the methods available in the Journey JavaScript SDK that you can use to extend and enhance how Genesys Predictive Engagement tracks visitor activity on your website.

Feature coming soon: Web messaging

This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new web messaging feature to replace web chat.

Tracking methods

Events that these methods track are custom web events.

AI-23 Add to section above

For information on the number of these event types that you can track per session, see [[ATC/Limits|]].

Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/Tracking_Methods (2025-06-21 21:21:41)"
Comments or questions about this documentation? Contact us for support!