Difference between revisions of "ATC/Current/SDK/Load modules"

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|DisplayName=load
 
|DisplayName=load
 
|TocName=load
 
|TocName=load
|Context=Learn how to add the functionality of a module to to the Journey JavaScript SDK.
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|Context=Learn how to add the functionality of a module to the Journey JavaScript SDK.
 
|Dimension=Modules
 
|Dimension=Modules
 
|ComingSoon=No
 
|ComingSoon=No
|Platform=GenesysEngage-onpremises, PureConnect, PureCloud
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|Platform=PureConnect, GenesysCloud, GenesysEngage-cloud
|Prereq=
 
 
|Section={{Section
 
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|structuredtext={{NoteFormat|1=This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud CX customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|2=}}<br />
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}}{{Section
 
|sectionHeading=Description
 
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|anchor=
 
 
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|structuredtext=Use the <tt>load</tt> function to load modules. When you load a module, its functionality is added to the Journey JavaScript SDK.
|image=
 
|structuredtext=Use the <tt>load</tt> function to load modules. When you load a module, its functionality is immediately added to the Journey JavaScript SDK.
 
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|anchor=LoadSignature
 
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|structuredtext=<tt>ac('load', moduleName, ,[userOptions], [callback])</tt>
 
|structuredtext=<tt>ac('load', moduleName, ,[userOptions], [callback])</tt>
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|anchor=LoadModuleName
 
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|structuredtext=*'''Description:''' name of the module to load. The module must be on the list of valid modules.
|image=
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*'''Type:''' string
|structuredtext=*Description: name of the module to load. The module must be on the list of valid modules.
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*'''Status:''' required
*Type: string
 
*Status: required
 
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|anchor=LoaduserOptions
 
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|structuredtext=*'''Description:''' configuration for the loaded module
|image=
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*'''Type:''' object
|structuredtext=*Description: configuration for the loaded module
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*'''Status:''' module dependent
*Type: object
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*'''Properties:''' module dependent
*Status: module dependent
 
*Properties: module dependent
 
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|anchor=Loadcallback
 
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|structuredtext=*'''Description:''' callback that triggers when the module has finished loading
|image=
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*'''Type:''' function
|structuredtext=*Description: callback that triggers when the module has finished loading
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*'''Status:''' optional (default implementation does nothing)
*Type: function
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*'''Arguments:'''
*Status: optional (default implementation does nothing)
 
*Arguments  
 
 
**On failure, <tt>load</tt> passes an error (like <tt>InvalidModuleError</tt>)
 
**On failure, <tt>load</tt> passes an error (like <tt>InvalidModuleError</tt>)
 
**In other cases, <tt>load</tt> passes module-dependent values to the callback
 
**In other cases, <tt>load</tt> passes module-dependent values to the callback
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Latest revision as of 21:27, November 9, 2021

This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

Learn how to add the functionality of a module to the Journey JavaScript SDK.

Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.

Description

Use the load function to load modules. When you load a module, its functionality is added to the Journey JavaScript SDK.

Signature

ac('load', moduleName, ,[userOptions], [callback])

moduleName

  • Description: name of the module to load. The module must be on the list of valid modules.
  • Type: string
  • Status: required

userOptions

  • Description: configuration for the loaded module
  • Type: object
  • Status: module dependent
  • Properties: module dependent

callback

  • Description: callback that triggers when the module has finished loading
  • Type: function
  • Status: optional (default implementation does nothing)
  • Arguments:
    • On failure, load passes an error (like InvalidModuleError)
    • In other cases, load passes module-dependent values to the callback
Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/Load_modules (2025-06-23 21:44:06)"
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