Difference between revisions of "ATC/Current/SDK/Load modules"

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|Context=Learn how to add the functionality of a module to the Journey JavaScript SDK.
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|Context=Learn how to add the functionality of a module to to the Journey JavaScript SDK.
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|structuredtext={{NoteFormat|1=This article only applies to customers using {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_chats|display text=web chat}}. If you are a Genesys Cloud CX customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat.|2=}}<br />
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|structuredtext=Use the <tt>load</tt> function to load modules. When you load a module, its functionality is immediately added to the Journey JavaScript SDK.
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|structuredtext=Use the <tt>load</tt> function to load modules. When you load a module, its functionality is added to the Journey JavaScript SDK.
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|structuredtext=<tt>ac('load', moduleName, ,[userOptions], [callback])</tt>
 
|structuredtext=<tt>ac('load', moduleName, ,[userOptions], [callback])</tt>
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|sectionHeading=moduleName
 
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|structuredtext=*Description: name of the module to load. The module must be on the list of valid modules.
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|structuredtext=*'''Description:''' name of the module to load. The module must be on the list of valid modules.
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*Type: string
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*'''Type:''' string
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*'''Status:''' required
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|structuredtext=*Description: configuration for the loaded module
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|structuredtext=*'''Description:''' configuration for the loaded module
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*Type: object
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*'''Type:''' object
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*Status: module dependent
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*'''Status:''' module dependent
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*Properties: module dependent
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*'''Properties:''' module dependent
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|structuredtext=*Description: callback that triggers when the module has finished loading
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|structuredtext=*'''Description:''' callback that triggers when the module has finished loading
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*Type: function
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*'''Type:''' function
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*Status: optional (default implementation does nothing)
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*'''Status:''' optional (default implementation does nothing)
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*Arguments  
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*'''Arguments:'''
 
**On failure, <tt>load</tt> passes an error (like <tt>InvalidModuleError</tt>)
 
**On failure, <tt>load</tt> passes an error (like <tt>InvalidModuleError</tt>)
 
**In other cases, <tt>load</tt> passes module-dependent values to the callback
 
**In other cases, <tt>load</tt> passes module-dependent values to the callback
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Latest revision as of 21:27, November 9, 2021

This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

Learn how to add the functionality of a module to the Journey JavaScript SDK.

Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.

Description

Use the load function to load modules. When you load a module, its functionality is added to the Journey JavaScript SDK.

Signature

ac('load', moduleName, ,[userOptions], [callback])

moduleName

  • Description: name of the module to load. The module must be on the list of valid modules.
  • Type: string
  • Status: required

userOptions

  • Description: configuration for the loaded module
  • Type: object
  • Status: module dependent
  • Properties: module dependent

callback

  • Description: callback that triggers when the module has finished loading
  • Type: function
  • Status: optional (default implementation does nothing)
  • Arguments:
    • On failure, load passes an error (like InvalidModuleError)
    • In other cases, load passes module-dependent values to the callback
Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/Load_modules (2025-06-23 21:19:56)"
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