Difference between revisions of "ATC/Current/SDK"
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|sectionheading=Get started | |sectionheading=Get started | ||
|description=Learn how to get started using the Journey JavaScript SDK. | |description=Learn how to get started using the Journey JavaScript SDK. | ||
| − | |relatedarticles={{Link-SomewhereInThisVersion|manual=SDK|topic=Get_started}} | + | |relatedarticles=* {{Link-SomewhereInThisVersion|manual=SDK|topic=Get_started}} |
| − | + | * {{Link-SomewhereInThisVersion|manual=SDK|topic=About_the_tracking_snippet}} | |
| − | {{Link-SomewhereInThisVersion|manual=SDK|topic=About_the_tracking_snippet}} | + | * {{Link-SomewhereInThisVersion|manual=SDK|topic=Cookie_usage}} |
| − | + | * {{Link-SomewhereInThisVersion|manual=SDK|topic=Configure_advanced_tracking}} | |
| − | {{Link-SomewhereInThisVersion|manual=SDK|topic=Cookie_usage}} | ||
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| − | {{Link-SomewhereInThisVersion|manual=SDK|topic=Configure_advanced_tracking}} | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Methods | |sectionheading=Methods | ||
|description=Learn about the methods that are available in the Journey JavaScript SDK. | |description=Learn about the methods that are available in the Journey JavaScript SDK. | ||
| − | |relatedarticles={{Link-SomewhereInThisVersion|manual=SDK|topic=Method_reference}} | + | |relatedarticles=* {{Link-SomewhereInThisVersion|manual=SDK|topic=Method_reference}} |
| − | + | * {{Link-SomewhereInThisVersion|manual=SDK|topic=Initialization_Methods}} | |
| − | {{Link-SomewhereInThisVersion|manual=SDK|topic=Initialization_Methods}} | + | * {{Link-SomewhereInThisVersion|manual=SDK|topic=Session_methods}} |
| − | + | * {{Link-SomewhereInThisVersion|manual=SDK|topic=Tracking_Methods}} | |
| − | {{Link-SomewhereInThisVersion|manual=SDK|topic=Session_methods}} | + | * {{Link-SomewhereInThisVersion|manual=SDK|topic=About_events_methods|display text=Event methods}} |
| − | + | * {{Link-SomewhereInThisVersion|manual=SDK|topic=Utility_Methods}} | |
| − | {{Link-SomewhereInThisVersion|manual=SDK|topic=Tracking_Methods}} | ||
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| − | {{Link-SomewhereInThisVersion|manual=SDK|topic=About_events_methods|display text=Event methods}} | ||
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| − | {{Link-SomewhereInThisVersion|manual=SDK|topic=Utility_Methods}} | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=APIs | |sectionheading=APIs | ||
|description=Learn how to use APIs to track user activity, form submissions, and abandonment events. | |description=Learn how to use APIs to track user activity, form submissions, and abandonment events. | ||
| − | |relatedarticles={{Link-SomewhereInThisVersion|manual=SDK|topic=Web_tracking_API}} | + | |relatedarticles=* {{Link-SomewhereInThisVersion|manual=SDK|topic=Web_tracking_API}} |
| − | + | * {{Link-SomewhereInThisVersion|manual=SDK|topic=Form_tracking_API}} | |
| − | {{Link-SomewhereInThisVersion|manual=SDK|topic=Form_tracking_API}} | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Trait mapping | |sectionheading=Trait mapping | ||
|description=Learn how to map multiple records for the same customer to see more complete customer profiles. | |description=Learn how to map multiple records for the same customer to see more complete customer profiles. | ||
| − | |relatedarticles={{Link-SomewhereInThisVersion|manual=SDK|topic=Traits_mapper}} | + | |relatedarticles=* {{Link-SomewhereInThisVersion|manual=SDK|topic=Traits_mapper}} |
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Modules | |sectionheading=Modules | ||
|description=Learn about JavaScript files that enhance the functionality that the Journey JavaScript SDK provides. | |description=Learn about JavaScript files that enhance the functionality that the Journey JavaScript SDK provides. | ||
| − | |relatedarticles={{Link-SomewhereInThisVersion|manual=SDK|topic=About_modules}} | + | |relatedarticles=* {{Link-SomewhereInThisVersion|manual=SDK|topic=About_modules}} |
}} | }} | ||
|product=Draft:ATC | |product=Draft:ATC | ||
Revision as of 13:46, June 4, 2021
This manual is for version Current of Genesys Predictive Engagement.
Contents
Learn how to use the Journey JavaScript SDK to customize how Genesys Predictive Engagement tracks and manages customer activity on your website.
Feature coming soon: Web messaging
The articles in this guide only apply to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new web messaging feature to replace web chat.
Get started
Learn how to get started using the Journey JavaScript SDK.
Methods
Learn about the methods that are available in the Journey JavaScript SDK.
APIs
Learn how to use APIs to track user activity, form submissions, and abandonment events.
Trait mapping
Learn how to map multiple records for the same customer to see more complete customer profiles.
Modules
Learn about JavaScript files that enhance the functionality that the Journey JavaScript SDK provides.
Comments or questions about this documentation? Contact us for support!