Difference between revisions of "ATC/Current/SDK"
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| − | |Context=Learn how to use the Journey JavaScript SDK to customize how {{MintyDocsProduct}} tracks and manages customer activity on your website. | + | |Context=Learn how to use the Journey JavaScript SDK to customize how {{MintyDocsProduct}} tracks and manages customer activity on your website.{{BarbFeatureTemp|Feature=Web messaging}}Most of the articles in this guide only apply to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_web_messaging|display text=web messaging}} feature to replace web chat. To use web messaging, you configure tracking through the [https://developer.mypurecloud.com/api/webmessaging/messengersdk/ Messenger JavaScript SDK] instead of deploying a tracking snippet. Therefore, most of the content in this guide is not applicable to web messaging. To start tracking, see [https://developer.mypurecloud.com/api/webmessaging/configure.html Configure messenger] in the Developer Center. |
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Revision as of 13:16, December 15, 2020
Contents
Learn how to use the Journey JavaScript SDK to customize how Genesys Predictive Engagement tracks and manages customer activity on your website.
Most of the articles in this guide only apply to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new web messaging feature to replace web chat. To use web messaging, you configure tracking through the Messenger JavaScript SDK instead of deploying a tracking snippet. Therefore, most of the content in this guide is not applicable to web messaging. To start tracking, see Configure messenger in the Developer Center.
Get started
Learn how to get started using the Journey JavaScript SDK.
Methods
Learn about the methods that are available in the Journey JavaScript SDK.
APIs
Learn how to use APIs to track user activity, form submissions, and abandonment events.
Trait mapping
Learn how to map multiple records for the same customer to see more complete customer profiles.
Modules
Learn about JavaScript files that enhance the functionality that the Journey JavaScript SDK provides.