Difference between revisions of "ATC/Current/SDK/Identify"

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|Context=The <tt>identify</tt> method adds information to a customer.
|Context=Learn how to use the <tt>identify</tt> method to add information to a customer record.
 
 
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{{NoteFormat|<tt>identify</tt> will affect the next web event sent via <tt>{{Link-SomewhereInThisVersion|manual=SDK|topic=Pageview}}</tt> or <tt>{{Link-SomewhereInThisVersion|manual=SDK|topic=Record}}</tt> method.}}
 
 
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|structuredtext=<tt>ac('identify', [loginId], [traits], [callback])</tt>
 
|structuredtext=<tt>ac('identify', [loginId], [traits], [callback])</tt>
 
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* [[#callback|callback]]
 
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* Note: If loginId is null, the current identity will be cleared.
 
* Note: If loginId is null, the current identity will be cleared.
 
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* Status: optional
 
* Status: optional
 
* Restrictions: A flat object with properties of type string, number, or boolean
 
* Restrictions: A flat object with properties of type string, number, or boolean
 
For more information about how to link different customer records together, see {{Link-SomewhereInThisVersion|manual=SDK|topic=Traits_mapper|display text=Traits mapper.}}
 
 
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Revision as of 18:35, November 2, 2019

This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

The identify method adds information to a customer.

Description

The identify method adds information to a customer.

Signature

ac('identify', [loginId], [traits], [callback])

Arguments

login

  • Description: an Id that can be used to stitch customer identities together
  • Type: string/null
  • Status: required
  • Note: If loginId is null, the current identity will be cleared.

traits

  • Description: information about a customer
  • Type: object
  • Status: optional
  • Restrictions: A flat object with properties of type string, number, or boolean

callback

  • Description: callback
  • Type: function
  • Status: optional
Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/Identify (2025-07-26 12:43:39)"
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