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Article > DisplayName : Agent State Details Report or Deploy or Get started or Getting Started or High availability and disaster recovery

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Standalone:
None (70) · No (37) · Yes (3)
productshort:
Draft:PEC-REP (11) · PEC-REP (5) · Draft:PEC-WFM (5) · PEC-WFM (4) · Draft:GWS (4) · ATC (3) · GWS (3) · Draft:ATC (3) · Draft:ContentAdmin (3) · Draft:PEC-ROU (3) · Draft:PEC-GPA (3) · Draft:VM (3)
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Platform:
None (76) · GenesysCloud (4) · GenesysEngage-cloud (28) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
None (66) · No (44)
Role:
None (95) · Administrator (3) · Administrator, Developer (2) · Administrator, Supervisor (4) · Agent (4) · Agent, Supervisor (2)
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TocName:
None (71) · Agent State Details Report (9) · Genesys Cloud CX (4) · Get started (3) · Getting Started (22) · High availability and disaster recovery (1)
Dimension:
None (110)
Product:
None (2) · Agent (2) · Agent Desktop (2) · Agent Setup (1) · Agent Workspace (2) · Callback (2) · Co-Browse (2) · Designer (2) · Digital Channels (4) · Email (2) · Event Stream (1) · Genesys Authentication (3) · Genesys Multicloud CX Private Edition (4) · Genesys Predictive Engagement (6) · Genesys Recording, Quality Management, and Speech Analytics (4) · Genesys Voice Platform (2) · Genesys Web Services and Applications (6) · Gplus Adapter for Microsoft Dynamics 365 (2) · Gplus Adapter for Salesforce (4) · Gplus Adapter for ServiceNow (2) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (4) · Interaction Server (2) · Internal Content Administration (3) · Outbound (CX Contact) (2) · Platform Administration (1) · Reporting (16) · Routing (1) · Routing and Designer (3) · Supervisor (1) · Telemetry Service (2) · Universal Contact Service (2) · Voice Microservices (5) · Web Services and Applications (1) · WebRTC (2) · Workforce Management (9)
Manual:
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Application:
None (101) · Designer (2) · IVR Administration (2) · Platform Administration, Agent Setup, Designer (1) · Reporting, Reporting GCXI (4)
UseCase:
None (110)
PEPageType:
None (102) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (5)

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