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Article > Role : Agent or Agent, Supervisor or Other & Dimension: None & Manual : Deployment or PEGuide or None & UseCase : CE31, CE41, EE31 or None

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Standalone:
No (38) · Yes (60)
productshort:
Draft:Mixed (22) · Mixed (8) · Draft:Solution (8) · Draft:WID (5) · Solution (4) · WID (3) · PEC-Agent (3) · Draft:PEC-Agent (3) · Draft:PEC-WFM (2) · Draft:PEC-GS (2) · PEC-GS (2) · Draft:PE-GPR (2) · PEC-WFM (2) · PE-GPR (2)
Other values:
Platform:
None (20) · Genesys Multicloud CX (3) · GenesysEngage-cloud (38) · GenesysEngage-onpremises (37)
ComingSoon:
None (1) · No (95) · Yes (2)
Role: (Click arrow to add another value)
DisplayName:
Historical Reporting / Genesys CX Insights (3)
Other values:
TocName:
None (18) · Reporting (3)
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Dimension: (Click arrow to add another value)
Product:
None (19) · Administrator (1) · Agent (6) · Agent folder (1) · Agent Setup (2) · Agent Workspace (2) · Callback (2) · Chat (2) · Cloud Data Download Service (2) · Digital Channels (4) · Genesys Authentication (1) · Genesys Multicloud CX Mixed Mode (12) · Genesys Predictive Routing (3) · Genesys Softphone (4) · Gplus Adapter for Salesforce (2) · Internal Content Administration (1) · Reporting (2) · Routing and Designer (2) · Solutions (12) · Supervisor (2) · System-Level Documentation (2) · Voicemail (2) · Widgets (8) · Workforce Management (4)
Manual: (Click arrow to add another value)
Application:
None (67) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (3) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Designer (2) · IVR Administration (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2)
UseCase: (Click arrow to add another value)
PEPageType:
None (97) · 55cef4ff-9306-4313-8fd8-377282a38478 (1)

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