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Article > productshort : PEC-GPA or PEC-REP & ComingSoon : No or Other & Application: None & UseCase: None

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Standalone:
No (52)
productshort: (Click arrow to add another value)
Platform:
None (17) · GenesysCloud (1) · GenesysEngage-cloud (33) · GenesysEngage-onpremises (1)
ComingSoon: (Click arrow to add another value)
Role:
None (30) · Administrator (16) · Agent (6)
DisplayName:
Activity History (2) · Gplus Adapter for Salesforce (v9) (2) · Logging (2) · Metrics (2) · Click-to-Dial (2)
Other values:
TocName:
None (17) · Activity History (2) · Activity Summary Report (1) · Assisted Service Interactions by Last Milestone Report (1) · Async Interactions Report (1) · Capture Point Business Value Report (1) · Capture Point Dashboard (1) · Capture Point Task Duration Report (1) · Click-to-dial (2) · Configuring and Using General Features (1) · Configuring SSO (1) · Customer Segment Service Level Report (1) · Getting started (1) · Gplus Adapter for Salesforce (v9) (2) · Inbound Voice User Report (1) · Integrating Gplus Adapter in Classic (1) · Integrating Gplus Adapter in Lightning (1) · Interactions Acceptance Dashboard (1) · Interactions Acceptance Report (1) · IVR Usage Report (1) · Migrating to Gplus Adapter (v9) (1) · Report scheduling (1) · Resource Performance Report (1) · Screen Pop (1) · Screen Pops (1) · Self-Service Statistics Report (1) · Service Client API (1) · Support for GDPR (1) · Task Detail Report (1) · Task Work Detail Report (1) · Troubleshooting (1) · Widget Errors (1) · Working with Gplus Adapter (1)
Dimension:
None (52)
Product:
Gplus Adapter for Salesforce (17) · Reporting (35)
Manual:
Administrator (13) · Agent (6) · GCXIPEGuide (8) · GIMPEGuide (4) · PulsePEGuide (5) · RPRT (15) · RT (1)
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UseCase: (Click arrow to add another value)
PEPageType:
None (36) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (2) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (5) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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