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Article > productshort : Draft:PE-GPR or PEC-WFM & Platform: GenesysEngage-cloud & Role : Administrator, Agent, Developer or Administrator, Agent, Developer, Supervisor or None & Application : Agent Workspace, Agent Setup or None

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Standalone:
None (6) · No (124) · Yes (1)
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ComingSoon:
None (14) · No (117)
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DisplayName:
Getting started (4) · Logging in and out (3) · What you can monitor (2) · View KPI outcome (2) · Monitor predictor feature coverage (2) · View model accuracy (2)
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TocName:
Getting started (4) · Logging in and out (3) · What you can monitor (2) · View KPI outcome (2) · Monitor predictor feature coverage (2) · View model accuracy (2)
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Dimension:
None (128) · GPRAnalysis (2) · GPRDataUpload (1)
Product:
Genesys Predictive Routing (31) · Workforce Management (100)
Manual:
None (1) · Administrator (5) · Agent (2) · ETLRef (1) · Help (31) · Supervisor (72) · SupervisorHelp (19)
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UseCase:
None (131)
PEPageType:
None (131)

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