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Article > productshort : Draft:GAWFM or PEC-AS & Platform : GenesysEngage-cloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.

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Standalone:
None (13) · No (49) · Yes (3)
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ComingSoon:
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None (21) · Administrator (44)
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Installation and Windows Permissions (3) · Real-time Adherence (2)
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None (3) · Installation and Windows Permissions (3) · Historical Reports (2)
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None (63) · Journey (2)
Product:
Agent Setup (46) · Gplus Adapter for WFM (19)
Manual:
None (2) · AspectDeployment (4) · Deployment (9) · IEXDeployment (5) · ManageCC (45)
Application:
None (22) · Agent Setup (35) · Agent Setup, Agent Workspace (1) · Agent Setup, Designer, Platform Administration (1) · Agent Workspace, Agent Setup (1) · Platform Administration (5)
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