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Article > Product : Agent or Designer or Workforce Management & Manual : Agent or GCXIMCPRG or None & UseCase: None & PEPageType: None

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Standalone:
None (9) · No (62) · Yes (26)
productshort:
DES (3) · Draft:DES (3) · Draft:PEC-Agent (4) · Draft:PEC-WFM (45) · PEC-Agent (3) · PEC-WFM (39)
Platform:
None (24) · GenesysEngage-cloud (73)
ComingSoon:
None (20) · No (77)
Role:
None (29) · Administrator (2) · Administrator, Agent, Supervisor (2) · Agent (64)
DisplayName:
Multi-site trading (3) · How autogranting works (3) · Logging in and out (3) · Viewing exception totals (3)
Other values:
TocName:
None (23) · Adding exceptions to your schedule (2) · Agent 101 (2) · Bidding (2) · Bidding on overtime (2) · Configuration (2) · Creating trade proposals (2) · Genesys Forecasting (2) · Genesys Multicloud CX AI-Powered Forecasting (2) · Getting started (2) · How autogranting works (3) · How bidding works (2) · Logging in and out (3) · Managing multi-site trade proposals (2) · Managing single-site trades proposals (2) · Managing your preferences (2) · Managing your schedule bid assignments (2) · Managing your time-off requests (2) · Multi-site trading (3) · Preferences (2) · Schedule (2) · Time off (2) · Trading (2) · Using availability patterns (2) · Using common settings and controls (2) · Using shared transport (2) · Viewing exception totals (3) · Viewing other schedules (2) · Viewing preference details (2) · Viewing proposal and trade details (2) · Viewing proposals and my trades (2) · Viewing schedules in scenarios (2) · Viewing time-off bidding periods (2) · Viewing your schedule details (2) · Viewing your time-off balances (2) · WFM Web Content Accessibility (2)
Dimension:
None (97)
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Manual: (Click arrow to add another value)
Application:
None (31) · Agent Workspace, Workforce Management (2) · IVR Administration (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2) · Workforce Management (58)
UseCase: (Click arrow to add another value)
PEPageType: (Click arrow to add another value)

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