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Article > TocName : WFM Primers or None & Manual : Admin or Administrator or Agent or SDK

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Standalone:
None (72) · No (54) · yes (1)
productshort:
Draft:PEC-REC (18) · Draft:STRMS (7) · Draft:GAMD (7) · Draft:PEC-DC (7) · PEC-DC (6) · Draft:PEC-WFM (5) · UDM (4) · Draft:ContentAdmin (4) · Draft:UDM (4) · Draft:GAM (3) · STRMS (3) · Draft:GASN (3) · GAM (3) · PEC-WFM (3)
Other values:
Platform:
None (111) · GenesysCloud (4) · GenesysEngage-cloud (10) · GenesysEngage-cloud, PureConnect, GenesysCloud (2) · GenesysEngage-onpremises, PureConnect, GenesysCloud (2)
ComingSoon:
None (71) · No (51) · Yes (5)
Role:
None (123) · Administrator (4) · Agent (1) · Developer (1)
DisplayName:
None (66) · WFM Primers (4) · Tenant Settings (2) · Manage custom variables (2) · Manage API keys (2) · About Digital Channels Admin (2) · nGAGEMENT setup wizard (2) · Popular tasks (2) · Get nGAGEMENT (2) · Contact History Export Reference (2) · Exporting Data Files (2) · autotrackOfferStateChangesInAdobeAnalytics (2) · Configuring an Endpoint for Event Stream (2) · Architecture (2) · Working with Jobs (2) · Manage SMS Keywords (2)
Other values:
TocName: (Click arrow to add another value)
Dimension:
None (123) · Modules (2) · sr (2)
Product:
None (10) · Administrator (4) · Agent Desktop (1) · Agent Workspace (1) · Callback (2) · Cloud Data Download Service (2) · Digital Channels (8) · eServices Manager (2) · Event Stream (7) · Genesys Agent Assist (2) · Genesys Predictive Engagement (4) · Genesys Recording, Quality Management, and Speech Analytics (19) · Genesys Skills Management (1) · Genesys Softphone (2) · Genesys Use Cases (2) · Gplus Adapter for Microsoft Dynamics 365 (9) · Gplus Adapter for Salesforce (4) · Gplus Adapter for ServiceNow (5) · Gplus Adapter for Siebel CRM (2) · Health Check Agent (1) · Intelligent Workload Distribution (2) · Internal Content Administration (4) · IVR Administration (2) · nGAGEMENT (6) · Platform Administration (1) · Reporting (2) · Sales Collateral (3) · Success Factors for Genesys Multicloud CX (1) · User Data Management (8) · Widgets (2) · Workforce Management (8)
Manual: (Click arrow to add another value)
Application:
None (123) · Designer (2) · Workforce Administration (2)
UseCase:
None (127)
PEPageType:
None (127)

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