Genesys Softphone Administrator's Guide
From Genesys Documentation
Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.
|Deploying Genesys Softphone||How to deploy and configure the Genesys Softphone in your environment, including both standard and Virtual Desktop Infrastructure (VDI) installations.|
|Configuration options reference||Configuration settings by container and domain found in the Softphone.config file in the Genesys Softphone Installation Directory.|
|Genesys Softphone architecture||The architecture and features of Genesys Softphone when deployed in your environment.|
|Audio device settings||How to set up your audio devices, such as headsets, to work with Genesys Softphone.|
|Single sign on with Agent Desktop||How to configure Genesys Softphone for single sign-on with Workspace Agent Desktop.|