Widgets - Genesys Documentation

Widgets

Genesys Widgets is a collection of lightweight and configurable web apps, optimized for mobile browsers, that you can embed in your website to easily engage with customers and provide personalized experiences over digital channels, like chat.

From Genesys Documentation

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Click on any of the following to see the documentation for that version:

Current

How it works

How Genesys Widgets works

Functional Overview

Genesys Widgets overview

WebChat Widget

Release Notes

Genesys Widgets Release Notes

Administrator resources

Developer resources

Widgets Bus API overview

Genesys Widgets extensions

Administrator Resources

Developer resources

Genesys Widgets Extensions

Widgets Bus API overview

Solution Best Practices

Predictive Engagement with advanced chat routing

Prepare widgets for Predictive Engagement

Widgets Features and Highlights

Discover the features and highlights of Genesys Widgets. WebChat Widget

Callback Widget

Video

Genesys Widgets videos

Genesys Engage on-premises

Genesys Widgets on-premises documentation

Retrieved from "https://all.docs.genesys.com/WID (2024-09-01 13:24:33)"

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