Widgets Developer Resources
From Genesys Documentation
The following topics are defined for this manual but are not included in the list of topics: Widgets Bus API overview, Genesys Widgets Extensions
Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.
Related documentation:
Article | Description |
---|---|
Article | Description |
App | Learn how to control your widgets. |
CallUs | Learn how to display an overlay screen showing one or more phone numbers for customer service, as well as the hours that this service is available in Genesys Cloud CX. |
ChannelSelector | Learn how to provide your customers with a configurable list of channels as an entry point for contacting customer service in Genesys Cloud CX. |
Common | Learn how to access Widgets utility functions and dynamically generate the common HTML containers used throughout Genesys Widgets. |
Console | Learn how to debug commands and events on the widget bus. |
Engage | Learn how to use the Genesys Multicloud CX plugin to integrate any Engage solution with Genesys Widgets. |
Genesys Widgets Extensions | Learn how to create your own plugins and widgets. |
Overlay | Learn how to use an overlay window control that widgets can inject their UI into. |
SideBar | Learn about the Sidebar widget, which customers use to launch other widgets with a single click. |
Toaster | Learn how to use a toast view control into which widgets can inject their UI. |
WebChat | Learn how to enable live chats between customers and agents in Genesys Cloud CX. |
WebChatService | Learn how to use Genesys chat services in Genesys Cloud CX. |
Widgets Bus API overview | Learn about the bus that all widgets components are built on. |
WindowManager | Learn how to use the WindowManager plugin, which provides a controller for several different types of window groups in Genesys Cloud CX. |
Related documentation:
Comments or questions about this documentation? Contact us for support!