Supported browsers

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This topic is part of the manual Widgets Developer's Guide for version Current of Widgets.

Genesys has tested the following desktop and mobile browsers.

Related pages:
Important
Support for the device/OS/browser combinations listed below will only be available for as long as Genesys can properly reproduce the issue. Please report any issues you encounter with any of our tested browsers.


Desktop browsers

OS OS version Browser Release Version
Windows 10 Microsoft Edge 83 9.0.017.05+
Microsoft Internet Explorer 11 9.0.009.04+
Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
8.1 Google Chrome 73+ 9.0.009.04+
Microsoft Edge 18 9.0.009.04+
Internet Explorer 11+ 9.0.009.04+
Mozilla Firefox 66+ 9.0.009.04+
7 Google Chrome 73+ 9.0.009.04+
Microsoft Edge 18 9.0.009.04+
Internet Explorer 11+ 9.0.009.04+
Mozilla Firefox 66+ 9.0.009.04+
Mac El Captain Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 9.1 9.0.009.04+
Sierra Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 10.1 9.0.009.04+
High Sierra Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 11.1 9.0.009.04+
Mojave Microsoft Edge 83 9.0.017.05+
Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 12.1 9.0.009.04+


Mobile Browsers

OS OS version Browser Release version
iOS 12 Safari 9.0.009.04+
11 Safari 9.0.000.08+
10 Safari 9.0.000.08+
9 Safari 9.0.000.08+
Android 9 Google Chrome 9.0.009.04+
8 Google Chrome 9.0.009.04+
7 Google Chrome 9.0.000.08+
6 Google Chrome 9.0.000.08+
5 Google Chrome 9.0.000.08+