From Genesys Documentation
m (Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2") |
(Published) |
||
(19 intermediate revisions by 8 users not shown) | |||
Line 1: | Line 1: | ||
{{MintyDocsProduct | {{MintyDocsProduct | ||
+ | |WithTabber=Yes | ||
|displayname=Widgets | |displayname=Widgets | ||
− | |contentarea= | + | |editors=Suriyakala.santhanakrishnan@genesys.com, Arun.infant@genesys.com, Rekha.mahalingam@genesys.com, Praveen.gk@genesys.com, Ranjith.sai@genesys.com, Suriyakala.Santhanakrishnan.IX |
+ | |previewers=WIDPreview | ||
+ | |contentarea=Shared | ||
|landingpage=No | |landingpage=No | ||
− | |definition=Genesys Widgets is a collection of lightweight and | + | |definition=Genesys Widgets is a collection of lightweight and configurable web apps, optimized for mobile browsers, that you can embed in your website to easily engage with customers and provide personalized experiences over digital channels, like chat. |
− | |ComingSoon= | + | |Platforms=GenesysCloud, GenesysEngage-onpremises |
+ | |ComingSoon=Yes | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysEngage-cloud | ||
|Type=Get Started | |Type=Get Started | ||
− | |Title=How it | + | |Title=How it works |
|Links={{#mintydocs_link:|topic=WID/HIW|standalone}} | |Links={{#mintydocs_link:|topic=WID/HIW|standalone}} | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
− | |Platform= | + | |Platform=GenesysCloud |
+ | |Type=XYZ Documentation | ||
+ | |Title=Functional Overview | ||
+ | |Links=[https://help.mypurecloud.com/articles/about-web-messaging/ Web Messaging] | ||
+ | |||
+ | {{Link-Standalone|topic=WID/GC-overview|display text=Genesys Widgets overview}} | ||
+ | |Columns=No | ||
+ | }}{{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysCloud | ||
+ | |Type=XYZ Documentation | ||
+ | |Title=WebChat Widget | ||
+ | |Links=*[https://help.mypurecloud.com/articles/about-widgets-for-web-chat/ About widgets for Web Chat] | ||
+ | *[https://help.mypurecloud.com/articles/widget-feature-comparison/ Widget feature comparison] | ||
+ | *[https://help.mypurecloud.com/articles/create-a-widget-for-web-chat/ Create a widget for Web Chat (Version 2)] | ||
+ | *[https://developer.genesys.cloud/api/webchat/widget-version2.html Add a Version 2 Web Chat deployment] | ||
+ | |Columns=No | ||
+ | }}{{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysEngage-cloud | ||
|Type=Release Notes | |Type=Release Notes | ||
− | |Links=[ | + | |Links={{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Genesys_Widgets}} |
+ | |Columns=No | ||
+ | }}{{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysEngage-cloud | ||
+ | |Type=XYZ Documentation | ||
+ | |Title=Administrator resources | ||
+ | |Links=*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCDeployment|display text=How to deploy widgets on your website}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCSupportedBrowsers|display text=Supported browsers}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCCookies|display text=Cookies}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=Accessibility|display text=Accessibility}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCInternat}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCCustomize}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=Rich_Media|display text=Rich Media}} | ||
+ | |Columns=Yes | ||
+ | }}{{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysEngage-cloud | ||
+ | |Type=Developer Resources | ||
+ | |Title=Developer resources | ||
+ | |Links=[[WID/Current/SDK|API Reference]] | ||
+ | |||
+ | *[[WID/Current/SDK/App-combined|App]] | ||
+ | *[[WID/Current/SDK/Common|Common]] | ||
+ | *[[WID/Current/SDK/Overlay-combined|Overlay]] | ||
+ | *[[WID/Current/SDK/Toaster-combined|Toaster]] | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WindowManager-combined|display text=WindowManager}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WebChatService-combined|display text=WebChatService}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=CallUs-combined|display text=CallUs}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=CallbackService-combined|display text=CallbackService}} | ||
+ | *[[WID/Current/SDK/Callback-combined|Callback]] | ||
+ | *[[WID/Current/SDK/Calendar-combined|Calendar]] | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=StatsService-combined|display text=StatsService}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=ChannelSelector-combined|display text=ChannelSelector}} | ||
+ | *[[WID/Current/SDK/Console-combined|Console]] | ||
+ | *[[WID/Current/SDK/SideBar-combined|SideBar]] | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WebChat-combined}} | ||
+ | *[[WID/Current/SDK/Engagement-combined|Engage]] | ||
+ | |||
+ | {{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=GWCBusAPIOverview}} | ||
+ | |||
+ | {{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=GWCBusExtensions}} | ||
+ | |Columns=No | ||
+ | }}{{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysCloud | ||
+ | |Type=XYZ Documentation | ||
+ | |Title=Administrator Resources | ||
+ | |Links=*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Accessibility|display text=Accessibility}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Branding|display text=Customize appearance}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Cookies|display text=Cookies}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Localization|display text=Localize widgets and services}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Supported_browsers|display text=Supported browsers}} | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysCloud | ||
+ | |Type=Developer Resources | ||
+ | |Title=Developer resources | ||
+ | |Links={{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|display text=API Reference}} | ||
+ | |||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=App|display text=App}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Common|display text=Common}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Overlay|display text=Overlay}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Toaster|display text=Toaster}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WindowManager|display text=WindowManager}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WebChatService|display text=WebChatService}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=CallUs|display text=CallUs}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=ChannelSelector|display text=ChannelSelector}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Console|display text=Console}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=SideBar|display text=SideBar}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Engage|display text=Engage}} | ||
+ | *{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WebChat}} | ||
+ | |||
+ | {{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Building_Extensions|display text=Genesys Widgets Extensions}} | ||
+ | |||
+ | {{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Using_CXBus}} | ||
+ | |Columns=No | ||
+ | }}{{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysCloud, GenesysEngage-cloud | ||
+ | |Type=FAQ | ||
+ | |Title=Solution Best Practices | ||
+ | |Links={{Link-Standalone|topic=Solution/ChatSolutions|display text=Predictive Engagement with advanced chat routing}} | ||
+ | |||
+ | {{Link-Standalone|topic=ATC/GPEandWidgets|display text=Prepare widgets for Predictive Engagement}} | ||
+ | |Columns=No | ||
+ | }}{{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysEngage-cloud | ||
|Type=Get Started | |Type=Get Started | ||
− | |Links= | + | |Title=Widgets Features and Highlights |
+ | |Description=Discover the features and highlights of Genesys Widgets. | ||
+ | |Links={{Link-Standalone|topic=WID/GEC-webchat|display text=WebChat Widget}} | ||
+ | |||
+ | {{Link-Standalone|topic=WID/GEC-callback|display text=Callback Widget}} | ||
+ | |Columns=No | ||
+ | }}{{MintyDocsProductLandingSections | ||
+ | |Platform=GenesysEngage-cloud | ||
+ | |Type=Video | ||
+ | |Links={{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=Widgets_videos|display text=Genesys Widgets videos}} | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
− | |Type= | + | |Platform=GenesysEngage-cloud |
− | | | + | |Type=XYZ Documentation |
− | + | |Title=Genesys Engage on-premises | |
+ | |Links=[https://docs.genesys.com/Documentation/GWC Genesys Widgets on-premises documentation] | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
− | |||
}} | }} |
Latest revision as of 06:28, April 28, 2022
Click on any of the following to see the documentation for that version:
Functional Overview
Administrator Resources
Solution Best Practices
How it works
Release Notes
Solution Best Practices
Widgets Features and Highlights
Video
Genesys Engage on-premises
Comments or questions about this documentation? Contact us for support!