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Article > Platform : GenesysCloud or PureConnect or None & Manual : CXContact or GVPPEGuide or ManageCC or User

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Standalone:
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productshort:
Draft:BDS (48) · Draft:GDE (2) · Draft:GVP (21) · Draft:PEC-AS (37) · Draft:PEC-OU (3) · Draft:PEC-REC (2) · Draft:POR (1) · Draft:QNA (2) · Draft:Solution (2) · GDE (4) · GVP (17) · PEC-AS (11) · PEC-OU (2) · PEC-REC (2) · QNA (2)
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ComingSoon:
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None (18) · Deploy GVP (5) · Architecture - Reporting Server (3) · Architecture (3)
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TocName:
None (52) · Upgrade, rollback, or uninstall (2) · Intent Accuracy Report (2) · My Channels options (2) · Public and private keys (2) · Recording options (2) · Create and manage agent skills (2) · Service client options (2) · Settings and configuration overview (2) · Configure the browser (2) · Create and Manage Trigger Rules (2) · Configure a multi-channel contact center (2) · Virtual Queues (2) · Agent desktop settings overview (2) · Agent settings overview (2) · WFO (2)
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None (5) · Agent Setup (48) · Billing Data Service (48) · Genesys Dialog Engine (6) · Genesys Messaging Aggregation (1) · Genesys Recording, Quality Management, and Speech Analytics (4) · Genesys Voice Platform (34) · Outbound (CX Contact) (5) · QnA Service (4) · Solutions (1)
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None (144) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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