Drilldown: Videos

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Videos > WorkspaceId : Draft:PEC-OU or PEC-OU or PEC-WFM

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297189522 (6) · 298056646 (4) · 297982995 (4) · 298053202 (4) · 300380433 (3) · 267488830 (3) · 266576299 (3) · 265455665 (3) · 268068123 (3)
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Description:
None (44) · Adding availability preferences (1) · Adding day-off preferences (1) · Adding shift preferences (1) · Alert SMS Template (2) · Campaigns tab (2) · Compliance tab (2) · Create or edit a schedule (2) · Creating and deleting rotating patterns (1) · Creating contracts (1) · Creating exceptions (1) · Creating marked time (1) · Deleting preferences (1) · Editing preferences (1) · Finding a place for an exception (1) · Learn how to create a variable email template (2) · Lists tab (2) · Overview of CX Contact Analytics (2) · Rules for requests (1) · Sending proposals to individuals (1) · Sending proposals to the community (1) · Specifying a place for an exception (1) · Taking a tour of the WFM Agent UI (1) · Tour the latest WFM Forecast Interface (1) · Variable SMS templates (2) · Video on general email templates (2)

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