Drilldown: Article
Article > Platform :
GenesysEngage-cloud or
GenesysEngage-onpremises, GenesysCloud
& Product :
Gplus Adapter for Salesforce or
Intelligent Workload Distribution
Use the filters below to narrow your results.
Activity History (4) ·
Click-to-dial (4) ·
Configure IWD (2) ·
Configuring and Using General Features (2) ·
Configuring SSO (2) ·
Getting started (2) ·
Gplus Adapter for Salesforce (v9) (4) ·
Gplus Adapter for Salesforce - Agent Workspace option (1) ·
How Gplus Adapter for Salesforce works (2) ·
How Intelligent Workload Distribution works (2) ·
How IWD works (2) ·
Integrating Gplus Adapter in Lightning (2) ·
Integrating Gplus Adapter Private Edition in Lightning (1) ·
Lightning Experience (1) ·
Migrating to Gplus Adapter (v9) (2) ·
Monitor work items and emails (2) ·
Roles and privileges for Workload Manager users (2) ·
Screen Pop (2) ·
Screen Pops (2) ·
Search, display, manage, and update work items (2) ·
Set up IWD (2) ·
Test IWD provisioning (2) ·
Troubleshooting Gplus Adapter Integration with Salesforce (2) ·
Use Workload Manager (2) ·
View and set IWD global options (1) ·
View Summary (2) ·
View, edit, and create Categories and Rules (2) ·
View, edit, and create Endpoints (2) ·
View, edit, and create Prioritization schemas (2) ·
Working with Gplus Adapter for Salesforce (2)
Activity History (4) ·
Click-to-dial (4) ·
Configure IWD (2) ·
Configuring and Using General Features (2) ·
Configuring SSO (2) ·
Getting started (2) ·
Gplus Adapter for Salesforce (v9) (4) ·
Gplus Adapter for Salesforce - Agent Workspace option (1) ·
Gplus Adapter SF (2) ·
How IWD works (2) ·
Integrating Gplus Adapter in Lightning (2) ·
Intelligent Workload Distribution (2) ·
Lightning Experience (1) ·
Migrating to Gplus Adapter (v9) (2) ·
Monitor work items and emails (2) ·
Private Edition (1) ·
Roles and privileges for Workload Manager users (2) ·
Screen Pop (2) ·
Screen Pops (2) ·
Search, display, manage, and update work items (2) ·
Set up IWD (2) ·
Test IWD provisioning (2) ·
Troubleshooting (2) ·
Use Workload Manager (2) ·
View and set IWD global options (1) ·
View Summary (2) ·
View, edit, and create Categories and Rules (2) ·
View, edit, and create Endpoints (2) ·
View, edit, and create Prioritization schemas (2) ·
Working with Gplus Adapter (2)
Showing below up to 62 results in range #1 to #62.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:PEC-GPA/Current/Administrator/GplusActivityHistory90
- Draft:PEC-GPA/Current/Administrator/GplusClickToDial90
- Draft:PEC-GPA/Current/Administrator/GPlusGenFeatures
- Draft:PEC-GPA/Current/Administrator/GPlusMigration90
- Draft:PEC-GPA/Current/Administrator/GplusPrivateEdition
- Draft:PEC-GPA/Current/Administrator/GplusSalesforce
- Draft:PEC-GPA/Current/Administrator/GPlusSalesforceLightning
- Draft:PEC-GPA/Current/Administrator/GplusScreenPop90
- Draft:PEC-GPA/Current/Administrator/GPlusSSO90
- Draft:PEC-GPA/Current/Administrator/GplusTroubleshoot90
- Draft:PEC-GPA/Current/Agent/GPASFL
- Draft:PEC-GPA/Current/Agent/GPASFLActivityHistory
- Draft:PEC-GPA/Current/Agent/GPASFLClickToDial
- Draft:PEC-GPA/Current/Agent/GPASFLGettingStarted
- Draft:PEC-GPA/Current/Agent/GPASFLScreenPops
- Draft:PEC-GPA/Current/Agent/GPASFLWWE
- Draft:PEC-GPA/Current/WWEAgent/GPALightning
- Draft:PEC-GPA/Current/WWEAgent/GPAWWE
- Draft:PEC-GPA/HIW
- Draft:PEC-IWD/Current/Administrator/IWD
- Draft:PEC-IWD/Current/Administrator/IWDCategories
D cont.
- Draft:PEC-IWD/Current/Administrator/IWDEndpoints
- Draft:PEC-IWD/Current/Administrator/IWDGTL
- Draft:PEC-IWD/Current/Administrator/IWDManager
- Draft:PEC-IWD/Current/Administrator/IWDMonitor
- Draft:PEC-IWD/Current/Administrator/IWDOptions
- Draft:PEC-IWD/Current/Administrator/IWDPrioritization
- Draft:PEC-IWD/Current/Administrator/IWDRBAC
- Draft:PEC-IWD/Current/Administrator/IWDSettings
- Draft:PEC-IWD/Current/Administrator/IWDSetup
- Draft:PEC-IWD/Current/Administrator/IWDSummary
- Draft:PEC-IWD/Current/Administrator/IWDTestProvision
- Draft:PEC-IWD/HIW
P
- PEC-GPA/Current/Administrator/GplusActivityHistory90
- PEC-GPA/Current/Administrator/GplusClickToDial90
- PEC-GPA/Current/Administrator/GPlusGenFeatures
- PEC-GPA/Current/Administrator/GPlusMigration90
- PEC-GPA/Current/Administrator/GplusSalesforce
- PEC-GPA/Current/Administrator/GPlusSalesforceLightning
- PEC-GPA/Current/Administrator/GplusScreenPop90
- PEC-GPA/Current/Administrator/GPlusSSO90
- PEC-GPA/Current/Administrator/GplusTroubleshoot90
P cont.
- PEC-GPA/Current/Agent/GPASFL
- PEC-GPA/Current/Agent/GPASFLActivityHistory
- PEC-GPA/Current/Agent/GPASFLClickToDial
- PEC-GPA/Current/Agent/GPASFLGettingStarted
- PEC-GPA/Current/Agent/GPASFLScreenPops
- PEC-GPA/Current/Agent/GPASFLWWE
- PEC-GPA/HIW
- PEC-IWD/Current/Administrator/IWD
- PEC-IWD/Current/Administrator/IWDCategories
- PEC-IWD/Current/Administrator/IWDEndpoints
- PEC-IWD/Current/Administrator/IWDGTL
- PEC-IWD/Current/Administrator/IWDManager
- PEC-IWD/Current/Administrator/IWDMonitor
- PEC-IWD/Current/Administrator/IWDPrioritization
- PEC-IWD/Current/Administrator/IWDRBAC
- PEC-IWD/Current/Administrator/IWDSettings
- PEC-IWD/Current/Administrator/IWDSetup
- PEC-IWD/Current/Administrator/IWDSummary
- PEC-IWD/Current/Administrator/IWDTestProvision
- PEC-IWD/HIW