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Article > Product : Genesys Agent Assist or Gplus Adapter for WFM or Intelligent Workload Distribution

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Standalone:
None (61) · No (115) · Yes (11)
productshort:
Draft:GAA (20) · Draft:GAWFM (76) · Draft:PEC-IWD (43) · GAA (6) · PEC-IWD (40)
Platform:
None (77) · GenesysCloud (2) · GenesysEngage-cloud (61) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-onpremises (42) · GenesysEngage_cloud (2) · PrivateEdition (3)
ComingSoon:
None (110) · No (74) · Yes (1)
Role:
None (164) · Administrator (19) · Administrator, Developer (2) · Agent (1) · Developer (1)
DisplayName:
None (21) · Architecture (6) · Installation and Windows permissions (5) · Before you begin (5) · High availability and disaster recovery (5) · Configure IWD (4) · Set up IWD (3) · Configure the Genesys Agent Assist Plugin for Workspace Desktop Edition (3)
Other values:
TocName:
None (63) · Installation and Windows permissions (4) · Overview (4) · Upgrade, rollback, or uninstall (4) · Configure the Plugin (3) · Set up IWD (3)
Other values:
Dimension:
None (178) · ADResponse (1) · Journey (6)
Product: (Click arrow to add another value)
Manual:
None (4) · Admin (4) · Administrator (39) · Agent (3) · AspectDeployment (5) · Deployment (56) · GAWFMPEGuide (12) · IEXDeployment (5) · IWDDMPEGuide (20) · IWDPEGuide (22) · ReleaseNote (1) · Requirements (1) · WDEPlugin (13)
Application:
None (174) · Agent Desktop (4) · Agent Setup, Platform Administration (2) · Agent Workspace (3) · intelligent Workload Distribution (2)
UseCase:
None (180) · BO02 (3) · BO02, BO03 (2)
PEPageType:
None (158) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (5) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (5) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (5) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (5)

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