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Article > Product : Billing Data Service or Genesys Agent Assist or Intelligent Workload Distribution & UseCase: None

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Standalone:
None (83) · No (75) · Yes (5)
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Draft:BDS (57) · Draft:GAA (20) · Draft:PEC-IWD (40) · GAA (6) · PEC-IWD (38)
Platform:
None (106) · GenesysCloud (2) · GenesysEngage-cloud (40) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-onpremises (1) · GenesysEngage_cloud (2) · PrivateEdition (3) · PureEngage (9)
ComingSoon:
None (92) · No (68) · Yes (1)
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None (146) · Administrator (13) · Administrator, Developer (2) · Agent (1) · Developer (1)
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None (17) · Architecture (5) · High availability and disaster recovery (4) · Configure IWD (4) · Before you begin (4) · Configure the Genesys Agent Assist Plugin for Workspace Desktop Edition (3)
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None (48) · Upgrade, rollback, or uninstall (4) · Configure the Plugin (3) · Intelligent Workload Distribution (3)
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None (142) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (4) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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