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Article > DisplayName : Agent State Details Report or Configuration or Get started or High availability and disaster recovery & Dimension: None

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Standalone:
None (65) · No (45) · Yes (3)
productshort:
Draft:WID (28) · Draft:PEC-REP (11) · PEC-REP (5) · ATC (4) · Draft:ATC (4) · Draft:PEC-WFM (3) · Draft:PEC-IWD (2) · PrivateEdition (2) · PEC-WFM (2) · PEC-REC (2) · PEC-IWD (2) · Draft:VM (2) · Draft:PEC-REC (2) · Draft:PrivateEdition (2) · Draft:ContentAdmin (2) · Draft:GWS (2) · Draft:AUTH (2)
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Platform:
None (62) · GenesysCloud (4) · GenesysEngage-cloud (45) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
None (85) · No (28)
Role:
None (100) · Administrator (3) · Administrator, Supervisor (4) · Agent (4) · Supervisor (2)
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TocName:
None (61) · Agent State Details Report (9) · Configuration (35) · Genesys Cloud CX (4) · Get started (3) · High availability and disaster recovery (1)
Dimension: (Click arrow to add another value)
Product:
None (2) · Agent (2) · Agent Desktop (2) · Callback (2) · Designer (2) · Digital Channels (2) · Email (2) · Event Stream (1) · Genesys Authentication (3) · Genesys Multicloud CX Private Edition (4) · Genesys Predictive Engagement (8) · Genesys Recording, Quality Management, and Speech Analytics (4) · Genesys Voice Platform (2) · Genesys Web Services and Applications (2) · Gplus Adapter for Salesforce (1) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (4) · Interaction Server (2) · Internal Content Administration (2) · Outbound (CX Contact) (2) · Platform Administration (1) · Reporting (16) · Routing (1) · Routing and Designer (1) · Supervisor (1) · Telemetry Service (2) · Universal Contact Service (2) · Voice Microservices (3) · Web Services and Applications (1) · WebRTC (2) · Widgets (28) · Workforce Management (5)
Manual:
SDK (19) · Developers (11) · None (7) · RPRT (4) · AgentGuide (4) · PEGuide (4) · VMPEGuide (3) · AuthPEGuide (3) · GWSPEGuide (3)
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Application:
None (100) · Designer (2) · IVR Administration (2) · Platform Administration, Agent Setup, Designer (1) · Reporting, Reporting GCXI (4) · Workforce Management (4)
UseCase:
None (113)
PEPageType:
None (105) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (5)

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