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Article > Platform: None & Dimension : Intelligent Workload DistributionHelm or None & Manual : Administrator or User

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Standalone:
None (83) · No (28) · Yes (4)
productshort:
Draft:BDS (48) · Draft:GDE (2) · Draft:PEC-CAB (1) · Draft:PEC-DC (13) · Draft:PEC-Dev (1) · Draft:PEC-ES (1) · Draft:PEC-GPA (1) · Draft:PEC-GS (2) · Draft:PEC-IVR (1) · Draft:PEC-IWD (6) · Draft:PEC-PA (1) · Draft:PEC-REC (3) · Draft:PEC-REP (1) · Draft:PEC-WFM (1) · Draft:POR (1) · Draft:QNA (1) · Draft:Solution (2) · GDE (4) · PEC-CAB (1) · PEC-DC (11) · PEC-ES (1) · PEC-GPA (1) · PEC-GS (1) · PEC-IVR (1) · PEC-IWD (3) · PEC-REC (3) · PEC-REP (1) · PEC-WFM (1) · QNA (1)
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ComingSoon:
None (77) · No (37) · Yes (1)
Role:
None (98) · Administrator (15) · Adminstrator (2)
DisplayName:
None (32) · Configure the browser (2) · About Digital Channels Admin (2) · Lucene query syntax (2) · Manage API keys (2) · Manage personally identifiable information (2) · Manage SMS Keywords (2) · Set up Facebook and Twitter (2) · Set up SMS (2) · Set up WhatsApp (2) · FAQs (2) · Tenant Settings (2) · Configure Agent UI (2) · Working with Intent Accuracy Report (2) · Getting started with Advanced Chat (2)
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TocName:
None (42) · Configure Agent UI (3) · Set up WhatsApp (2) · Intent Accuracy Report (2) · IWD Queries (2) · Manage PII (2) · Getting started with Advanced Chat (2) · Frequently Asked Questions (2) · Set up SMS (2) · Set up Facebook and Twitter (2) · WFO (2) · Configure the browser (2)
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Dimension: (Click arrow to add another value)
Product:
None (9) · Billing Data Service (48) · Callback (2) · Digital Channels (18) · eServices Manager (2) · Genesys Dialog Engine (6) · Genesys Messaging Aggregation (1) · Genesys Recording, Quality Management, and Speech Analytics (6) · Genesys Softphone (3) · Gplus Adapter for Salesforce (2) · Intelligent Workload Distribution (8) · IVR Administration (2) · Platform Administration (1) · QnA Service (2) · Reporting (2) · Solutions (1) · Workforce Management (2)
Manual: (Click arrow to add another value)
Application:
None (105) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace, Agent Setup (4) · Designer (2) · Recording (2)
UseCase:
None (114) · BO02 (1)
PEPageType:
None (115)

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