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Article > ComingSoon: No & Dimension : JourneyData or None & Manual : CX Insights or ManageCC or PEGuide or None

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Standalone:
None (10) · No (213) · Yes (159)
productshort:
Draft:PEC-AS (78) · PEC-AS (55) · Draft:PrivateEdition (47) · PrivateEdition (35) · Draft:Solution (11) · Draft:ATC (9) · Draft:System (9) · ATC (9) · System (8) · Solution (7) · Draft:ContentAdmin (7) · Draft:WID (6) · PEC-WFM (5) · Draft:PEC-WFM (5) · WID (4) · Draft:GAM (4) · Draft:PEC-Agent (4)
Other values:
Platform:
None (180) · Genesys Multicloud CX (3) · GenesysCloud (15) · GenesysEngage-cloud (162) · GenesysEngage-onpremises (5) · GenesysEngage-onpremises, PureConnect, GenesysCloud (6) · Private Edition (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (9)
ComingSoon: (Click arrow to add another value)
Role:
None (201) · Administrator (129) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (16) · Administrator, Developer (6) · Administrator, Developer, Supervisor (4) · Agent (6) · Agent, Supervisor (4) · Developer (8) · Supervisor (2)
DisplayName:
Get started (4) · Storage requirements (4) · Configure VXLAN on OpenShift (3) · Architecture (3)
Other values:
TocName:
None (101) · Configure VXLAN on OpenShift (3)
Other values:
Dimension: (Click arrow to add another value)
Product:
None (18) · Administrator (2) · Agent (7) · Agent folder (1) · Agent Setup (133) · Agent Workspace (4) · Callback (2) · Chat (2) · Cloud Data Download Service (2) · Co-Browse (2) · Developer (3) · Digital Channels (4) · Email (2) · Genesys Authentication (1) · Genesys Dialog Engine (2) · Genesys Multicloud CX Private Edition (74) · Genesys Predictive Engagement (18) · Genesys Predictive Routing (2) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Skills Management (3) · Genesys Softphone (4) · Genesys Use Cases (2) · Gplus Adapter for Salesforce (2) · Gplus Adapter for WFM (1) · Intelligent Workload Distribution (2) · Internal Content Administration (7) · IVR Administration (2) · nGAGEMENT (7) · NOPRODUCT (2) · Outbound (CX Contact) (4) · Reporting (4) · Routing and Designer (2) · Solutions (18) · Supervisor (4) · System-Level Documentation (13) · Voice (2) · Voicemail (2) · Widgets (10) · Workforce Management (10)
Manual: (Click arrow to add another value)
Application:
None (231) · Agent Setup (86) · Agent Setup, Agent Workspace (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (5) · Agent Workspace, Agent Setup (6) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (2) · Designer (2) · Designer, Platform Administration (2) · GPR Core Platform (2) · IVR Administration (4) · Platform Administration (10) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2)
UseCase:
None (360) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
PEPageType:
None (364) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (2) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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