User: Bgrenon/3

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ServiceReleased onRelease NumberHelm updatesContainer updates
Service Release Date ReleaseNumber Supported Cloud Highlights ComponentId ReleaseDate Release IpName Containers
Agent Workspace June 30, 2021 9.0.000.89 AWS.png v 9.0.000.89

Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.

Hunt Group feature successfully tested in SIP Cluster deployments with WebRTC Media Service (AWS only).

200 OK status code sent for a pending/wait request when there is an authorization time out expiration.		 acaca529-aedd-4820-8557-4966ab8490db 2021-07-09 9.0.000.89 Workspace Web Edition
  • docker-premise/webrtc/
  • helm-premise/webrtc-service-0.1.122.tgz
Agent Workspace June 30, 2021 9.0.000.89 Azure.png v 9.0.000.89

Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.

Hunt Group feature successfully tested in SIP Cluster deployments with WebRTC Media Service (AWS only).

200 OK status code sent for a pending/wait request when there is an authorization time out expiration.		 acaca529-aedd-4820-8557-4966ab8490db 2021-07-09 9.0.000.89 Workspace Web Edition
  • docker-premise/webrtc/
  • helm-premise/webrtc-service-0.1.122.tgz
Agent Workspace June 30, 2021 9.0.000.89 PrivateEdition.png v 9.0.000.89

Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.

Hunt Group feature successfully tested in SIP Cluster deployments with WebRTC Media Service (AWS only).

200 OK status code sent for a pending/wait request when there is an authorization time out expiration.		 acaca529-aedd-4820-8557-4966ab8490db 2021-07-09 9.0.000.89 Workspace Web Edition
  • docker-premise/webrtc/
  • helm-premise/webrtc-service-0.1.122.tgz
Agent Workspace June 23, 2022 100.0.100.0204 PrivateEdition.png
  • RS now uses upgraded versions of the following third-party libraries:
    • Hibernate version 5.2.6
    • Spring version 5.2.20
    • dom4j version 2.0.3.
    • Jackson 2.12.6.1
  • Add custom labels and annotations for RS pods via values.yaml.
  • snmp_exporter now uses go version 1.18.
  • Node selector, tolerations and priority class set to empty by default in the values.yaml.
  • Set CPU and memory requests/limits for RS init container via values.yaml.

 acaca529-aedd-4820-8557-4966ab8490db 2022-06-23 100.0.100.0204 Workspace Web Edition
  • gvp-rs-100.0.1000204.tgz
  • gvp_rs_init:100.0.100.0204
  • gvp_rs:100.0.100.0204
  • gvp_snmp:100.0.100.0034
Agent Workspace June 23, 2022 100.0.100.0207 PrivateEdition.png
  • Add custom labels and annotations for RM pods via values.yaml.
  • snmp_exporter now uses go version 1.18.
  • Node selector, tolerations and priority class set to empty by default in the values.yaml.
  • Set CPU and memory requests/limits for RM init container via values.yaml.
 acaca529-aedd-4820-8557-4966ab8490db 2022-06-23 100.0.100.0207 Workspace Web Edition
  • gvp-rm-100.0.1000207.tgz
  • gvp_rm:100.0.100.0207
  • gvp_rm_cfghandler: 100.0.100.0207
  • gvp_snmp: 100.0.100.0034
  • fluent/fluent-bit:1.8.2
Agent Workspace October 29, 2021 100.0.003.1501 PrivateEdition.png
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • This release includes important security fixes related to the Apache Log4j 2 vulnerability (CVE-2021-44228).
 acaca529-aedd-4820-8557-4966ab8490db 2021-10-29 100.0.003.1501 Workspace Web Edition 100.0.003.1501
Agent Workspace September 15, 2021 100.0.100.0010 PrivateEdition.png 100.0.100.0010:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
 acaca529-aedd-4820-8557-4966ab8490db 2021-09-15 100.0.100.0010 Workspace Web Edition
  • ors_node:100.0.1000010
  • voice-ors-100.0.1000002.tgz
Authentication Service August 05, 2021 100.0.100.0004 PrivateEdition.png 100.0.100.0004: Security improvements. 1bff5e74-a889-4bb8-b75a-8d721f63766e 2021-08-05 100.0.100.0004 Genesys Authentication Service
  • tenant_pulse_init:100.0.1000004
  • tenant_pgdb_init:100.0.1000004
  • tenant_node:100.0.1000004
  • tenant-monitor-100.0.1000005.tgz
  • tenant-100.0.1000005.tgz
Authentication Service August 23, 2021 100.0.100.0022 PrivateEdition.png Arbitrary UID/GID 1bff5e74-a889-4bb8-b75a-8d721f63766e 2021-08-23 100.0.100.0022 Genesys Authentication Service
  • gvp-mcp-100.0.1000022.tgz
  • gvp_mcp:100.0.100.0022
  • gvp_mcp_confighandler:100.0.100.0022
  • gvp_mcp_servicehandler:100.0.100.0022
  • gvp_snmp:100.0.100.0012
  • recording-provider:100.0.100.1610
Authentication Service December 10, 2021 100.0.100.0047 PrivateEdition.png
  • Security improvements.
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
 1bff5e74-a889-4bb8-b75a-8d721f63766e 2021-12-10 100.0.100.0047 Genesys Authentication Service
  • gvp-configserver-100.0.1000047.tgz
  • gvp_confserv:100.0.100.0047 (updated)
  • gvp_configserver_configserverinit:100.0.100.0047 (updated)
  • gvp_configserver_servicehandler:100.0.100.0047 (updated)
Callback April 07, 2022 9.0.003.10 PrivateEdition.png Support for secure connections for third-party dependencies. e6de2642-136b-4d94-ac3f-724e317bcbc8 2022-04-07 9.0.003.10 Genesys Engagement Services
Callback February 11, 2022 100.0.005.1200 PrivateEdition.png IXN Node and IXN VQ Node use latest NodeJS v.16.
 e6de2642-136b-4d94-ac3f-724e317bcbc8 2022-02-11 100.0.005.1200 Genesys Engagement Services
  • ixn-100.0.003+16.tgz
  • interaction_server:100.0.005.1200
  • ixn_vq_node:100.0.005.0504
  • ixn_node:100.0.005.1101
Callback June 30, 2021 9.0.000.61 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. e6de2642-136b-4d94-ac3f-724e317bcbc8 2021-06-30 9.0.000.61 Genesys Engagement Services
CX Contact October 04, 2021 100.0.002.3491 PrivateEdition.png
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Updated versioning scheme.
  • Support for deploying all private edition services in a single namespace.
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 2021-10-04 100.0.002.3491 CX Contact
  • gws-ui-auth:100.0.002.1325
  • gws-core-environment:100.0.002.1864
  • gws-core-auth:100.0.002.3491
  • gauth-100.0.002+0108.tgz
CX Contact October 21, 2021 100.0.016.0000 PrivateEdition.png Support for deploying all private edition services in a single namespace.

WebRTC now supports redirection of logs to stdout.
CPU limits for WebRTC gateway pods can be configured now.

Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.		 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 2021-10-21 100.0.016.0000 CX Contact
CX Contact October 29, 2021 100.0.004.1001 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 2021-10-29 100.0.004.1001 CX Contact
  • ixn-100.0.003+14.tgz
  • interaction_server:100.0.004.1001
  • ixn_vq_node:100.0.004.0200
  • ixn_node:100.0.004.0500
CX Contact September 08, 2021 100.0.100.0031 PrivateEdition.png Redirection of logs to Stdout with Fluentbit sidecar 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 2021-09-08 100.0.100.0031 CX Contact
  • gvp-mcp-100.0.1000031.tgz
  • gvp_mcp:100.0.100.0031
  • gvp_mcp_confighandler:100.0.100.0031
  • gvp_mcp_servicehandler:100.0.100.0031
  • fluent/fluent-bit:1.8.2 (new)
CX Contact September 15, 2021 100.0.100.0005 PrivateEdition.png 100.0.100.0005:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
 1d50e8d9-3431-4b29-8a71-73b6563c4c9d 2021-09-15 100.0.100.0005 CX Contact
  • agent_node:100.0.1000005
  • voice-agent-100.0.1000001.tgz
Designer December 20, 2021 100.0.025.0001 AWS.png Important security improvements. Added ANI Details report. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2021-12-20 100.0.025.0001 Designer
Designer December 20, 2021 100.0.025.0001 Azure.png Important security improvements. Added ANI Details report. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2021-12-20 100.0.025.0001 Designer
Designer December 20, 2021 100.0.025.0001 PrivateEdition.png Important security improvements. Added ANI Details report. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2021-12-20 100.0.025.0001 Designer
Designer June 30, 2021 9.0.000.04 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2021-06-30 9.0.000.04 Designer
  • gca-monitoring-100.0.100+0400.tgz
  • gca-100.0.100+0400.tgz
  • gca:100.0.100-0400
Designer March 31, 2022 100.0.003.0029 PrivateEdition.png Support for Elasticsearch v7.0 to support Genesys Interaction Recording (GIR) metrics and other improvements. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2022-03-31 100.0.003.0029 Designer
Designer December 20, 2021 100.0.025.0001 AWS.png Important security improvements. Added ANI Details report. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2021-12-20 100.0.025.0001 Designer
Designer December 20, 2021 100.0.025.0001 Azure.png Important security improvements. Added ANI Details report. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2021-12-20 100.0.025.0001 Designer
Designer December 20, 2021 100.0.025.0001 PrivateEdition.png Important security improvements. Added ANI Details report. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2021-12-20 100.0.025.0001 Designer
Designer June 30, 2021 9.0.000.04 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2021-06-30 9.0.000.04 Designer
  • gca-monitoring-100.0.100+0400.tgz
  • gca-100.0.100+0400.tgz
  • gca:100.0.100-0400
Designer March 31, 2022 100.0.003.0029 PrivateEdition.png Support for Elasticsearch v7.0 to support Genesys Interaction Recording (GIR) metrics and other improvements. b9e5e9d4-37a0-4fa2-87a3-957773249c9b 2022-03-31 100.0.003.0029 Designer
Designer Application Server (DAS) February 22, 2022 100.0.100.0046 PrivateEdition.png Important security improvements. aa8ba3b2-7c74-4855-8198-d1d1d1509160 2022-02-22 100.0.100.0046 Designer Application Server (DAS)
  • gvp-sd-100.0.1000046.tgz
  • gvp_sd:100.0.100.0046
Digital Channels June 30, 2021 9.0.019.01 AWS.png Support for updated MicroStrategy and Vitara. Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-04-30 9.0.019.01 Nexus Core
  • gcxi-9.0.019+01.tgz
  • gcxi:9.0.019.01
Digital Channels June 30, 2021 9.0.019.01 Azure.png Support for updated MicroStrategy and Vitara. Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-04-30 9.0.019.01 Nexus Core
  • gcxi-9.0.019+01.tgz
  • gcxi:9.0.019.01
Digital Channels June 30, 2021 9.0.019.01 PrivateEdition.png Support for updated MicroStrategy and Vitara. Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-04-30 9.0.019.01 Nexus Core
  • gcxi-9.0.019+01.tgz
  • gcxi:9.0.019.01
Digital Channels December 10, 2021 100.0.100.0095 PrivateEdition.png
  • SQL Server port value configurable through Override-values.yaml.
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-12-10 100.0.100.0095 Nexus Core
  • gvp-rs-100.0.1000095.tgz
  • gvp_rs_init:100.0.100.0095 (updated)
  • gvp_rs:100.0.100.0095 (updated)
  • gvp_snmp:100.0.100.0012 (no change)
Digital Channels February 01, 2022 9.0.000.92 PrivateEdition.png This release includes important improvements and fixes for Private Edition. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2022-02-01 9.0.000.92 Nexus Core
Digital Channels February 08, 2022 100.0.100.1400 PrivateEdition.png Support for deploying all private edition services in a single namespace. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2022-02-08 100.0.100.1400 Nexus Core
Digital Channels June 30, 2021 100.0.000.0008 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-06-30 100.0.000.0008 Nexus Core
  • ges:100.0.000.0008
  • ges-0.0.81.tgz
Digital Channels June 30, 2021 9.0.000.05 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-06-30 9.0.000.05 Nexus Core
  • sipfe_node:9.0.5
  • voice-sipfe-9.0.06.tgz
Digital Channels June 30, 2021 9.5.000.87 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-06-30 9.5.000.87 Nexus Core
Digital Channels March 21, 2022 9.0.003.07 PrivateEdition.png Elasticsearch 7.17+ is required. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2022-03-21 9.0.003.07 Nexus Core
Digital Channels March 28, 2022 100.0.100.0010 Azure.png 100.0.100.0010: Resolved issue. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-11-12 100.0.100.0010 Nexus Core
Digital Channels March 28, 2022 100.0.100.0010 PrivateEdition.png 100.0.100.0010: Resolved issue. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-11-12 100.0.100.0010 Nexus Core
Digital Channels October 18, 2021 100.0.000.0006 PrivateEdition.png Log redirection to stdout 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-10-18 100.0.000.0006 Nexus Core
Digital Channels October 29, 2021 100.0.003.1597 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-10-29 100.0.003.1597 Nexus Core
  • iwd_dm_cloud:100.0.003.1597
Digital Channels October 29, 2021 100.0.076.1437 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-10-29 100.0.076.1437 Nexus Core
  • iwd:100.0.076.1437
Digital Channels September 07, 2021 100.0.001.00 AWS.png
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
  • Support for Red Hat OpenJDK 11 and authenticated database connections.
 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-09-09 100.0.001.00 Nexus Core
  • gws-ui-auth:100.0.001
  • gws-core-environment:100.0.001
  • gws-core-auth:100.0.001
  • gauth-0.1.85.tgz
Digital Channels September 07, 2021 100.0.001.00 Azure.png
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
  • Support for Red Hat OpenJDK 11 and authenticated database connections.
 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-09-09 100.0.001.00 Nexus Core
  • gws-ui-auth:100.0.001
  • gws-core-environment:100.0.001
  • gws-core-auth:100.0.001
  • gauth-0.1.85.tgz
Digital Channels September 07, 2021 100.0.001.00 PrivateEdition.png
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
  • Support for Red Hat OpenJDK 11 and authenticated database connections.
 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-09-09 100.0.001.00 Nexus Core
  • gws-ui-auth:100.0.001
  • gws-core-environment:100.0.001
  • gws-core-auth:100.0.001
  • gauth-0.1.85.tgz
Digital Channels September 15, 2021 100.0.100.0004 PrivateEdition.png 100.0.100.0004:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-09-15 100.0.100.0004 Nexus Core
  • config_node:100.0.1000004
  • voice-config-100.0.1000001.tgz
Digital Channels September 30, 2021 100.0.100.0077 PrivateEdition.png Security improvements. 074d8cb2-e6a5-4df8-97d2-d1044727c558 2021-09-30 100.0.100.0077 Nexus Core
  • gvp-rs-100.0.1000077.tgz
  • gvp_rs_init:100.0.100.0077
  • gvp_rs:100.0.100.0077
  • gvp_snmp:100.0.100.0012
Email September 09, 2021 100.0.000.0069 PrivateEdition.png
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
 3422613a-aedc-4c60-8382-2568e9d0c983 2021-09-09 100.0.000.0069 Cloud iWD Email Connector
  • ges:100.0.000.0069
  • ges-100.0.000+0057.tgz
Email September 14, 2021 100.0.100.0900 PrivateEdition.png Support for arbitrary UIDs in private edition deployments on OpenShift. 3422613a-aedc-4c60-8382-2568e9d0c983 2021-09-14 100.0.100.0900 Cloud iWD Email Connector
  • gsp-100.0.100+0900.tgz
  • gsp:100.0.100-0900
Email September 14, 2021 100.0.100.1200 PrivateEdition.png Support for arbitrary UIDs in private edition deployments on OpenShift. 3422613a-aedc-4c60-8382-2568e9d0c983 2021-09-14 100.0.100.1200 Cloud iWD Email Connector
  • gca-monitoring-100.0.100+1200.tgz
  • gca-100.0.100+1200.tgz
  • gca:100.0.100-1200
Email September 15, 2021 100.0.100.0002 PrivateEdition.png 100.0.100.0002:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
 3422613a-aedc-4c60-8382-2568e9d0c983 2021-09-15 100.0.100.0002 Cloud iWD Email Connector
  • rq_node:100.0.1000002
  • voice-rq-100.0.1000001.tgz
Email September 15, 2021 100.0.100.0003 PrivateEdition.png 100.0.100.0003:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
 3422613a-aedc-4c60-8382-2568e9d0c983 2021-09-15 100.0.100.0003 Cloud iWD Email Connector
  • registrar_node:100.0.1000003
  • voice-alertrules-100.0.1000001.tgz
  • voice-registrar-100.0.1000001.tgz
Genesys CX Insights June 30, 2021 9.0.000.70 AWS.png
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
  • Support for Identity Provider-initiated (IdP-initiated) login.
 e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56 2021-04-19 9.0.000.70 Genesys Customer Experience Insights
  • gws-ui-auth:9.0.000.35
  • gws-core-environment:9.0.000.68
  • gws-core-auth:9.0.000.70
  • gauth-0.1.77.tgz
Genesys CX Insights June 30, 2021 9.0.000.70 Azure.png
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
  • Support for Identity Provider-initiated (IdP-initiated) login.
 e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56 2021-04-19 9.0.000.70 Genesys Customer Experience Insights
  • gws-ui-auth:9.0.000.35
  • gws-core-environment:9.0.000.68
  • gws-core-auth:9.0.000.70
  • gauth-0.1.77.tgz
Genesys CX Insights June 30, 2021 9.0.000.70 PrivateEdition.png
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
  • Support for Identity Provider-initiated (IdP-initiated) login.
 e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56 2021-04-19 9.0.000.70 Genesys Customer Experience Insights
  • gws-ui-auth:9.0.000.35
  • gws-core-environment:9.0.000.68
  • gws-core-auth:9.0.000.70
  • gauth-0.1.77.tgz
Genesys CX Insights July 25, 2022 100.0.100.0010 PrivateEdition.png New Helm charts and third-party dependency updates. e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56 2022-07-25 100.0.100.0010 Genesys Customer Experience Insights
Genesys CX Insights July 25, 2022 100.0.100.0015 PrivateEdition.png New Helm charts and third-party dependency updates. e17cb0c3-b6d6-41c2-8dfc-40ee83f99d56 2022-07-25 100.0.100.0015 Genesys Customer Experience Insights
Genesys Info Mart September 16, 2021 100.0.100.0015 PrivateEdition.png 100.0.100.0015:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
 456eb773-9bac-427c-8780-b59c203173e4 2021-09-16 100.0.100.0015 Genesys Info Mart
  • tenant_pulse_init:100.0.1000015
  • tenant_pgdb_init:100.0.1000015
  • tenant_node:100.0.1000015
  • tenant-monitor-100.0.1000015.tgz
  • tenant-100.0.1000015.tgz
Genesys Pulse April 07, 2022 9.0.001.00 PrivateEdition.png Support for scheduling a callback. 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2022-04-07 9.0.001.00 Pulse
Genesys Pulse August 23, 2021 100.0.100.0038 PrivateEdition.png Arbitrary UID/GID 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2021-08-23 100.0.100.0038 Pulse
  • gvp-rs-100.0.1000038.tgz
  • gvp_rs_init:100.0.100.0038
  • gvp_rs:100.0.100.0038
  • gvp_snmp:100.0.100.0012
Genesys Pulse July 16, 2021 100.0.020.0000 AWS.png Security enhancements. 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2021-07-01 100.0.020.0000 Pulse
  • gcxi:100.0.020.0000
  • gcxi_control:100.0.020.0000
  • gcxi-100.0.020+0000.tgz
Genesys Pulse July 16, 2021 100.0.020.0000 Azure.png Security enhancements. 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2021-07-01 100.0.020.0000 Pulse
  • gcxi:100.0.020.0000
  • gcxi_control:100.0.020.0000
  • gcxi-100.0.020+0000.tgz
Genesys Pulse July 16, 2021 100.0.020.0000 PrivateEdition.png Security enhancements. 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2021-07-01 100.0.020.0000 Pulse
  • gcxi:100.0.020.0000
  • gcxi_control:100.0.020.0000
  • gcxi-100.0.020+0000.tgz
Genesys Pulse June 30, 2021 9.0.000.16 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2021-06-30 9.0.000.16 Pulse
  • gvp-configserver-9.000.16.tgz
  • gvp_confserv:9.0.000.16
  • vp_configserver_servicehandler:9.0.000.16
  • gvp_configserver_configserverinit:9.0.000.16
Genesys Pulse March 10, 2022 100.0.112.9013 AWS.png Extended Regular Expression support. 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2022-03-03 100.0.112.9013 Pulse
Genesys Pulse March 10, 2022 100.0.112.9013 Azure.png Extended Regular Expression support. 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2022-03-03 100.0.112.9013 Pulse
Genesys Pulse March 10, 2022 100.0.112.9013 MixedMode.png Extended Regular Expression support. 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2022-03-03 100.0.112.9013 Pulse
Genesys Pulse March 10, 2022 100.0.112.9013 PrivateEdition.png Extended Regular Expression support. 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2022-03-03 100.0.112.9013 Pulse
Genesys Pulse September 17, 2021 9.0.000.86 Azure.png
  • Resolved issues and improvements.
  • Private Edition: Support for the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2021-09-16 9.0.000.86 Pulse
  • wwe-nginx-9.0.4.tgz
  • gws-ui-workspace:9.0.000.86
Genesys Pulse September 17, 2021 9.0.000.86 PrivateEdition.png
  • Resolved issues and improvements.
  • Private Edition: Support for the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
 6e3d490b-bb6c-4e5d-8a61-313290c6d632 2021-09-16 9.0.000.86 Pulse
  • wwe-nginx-9.0.4.tgz
  • gws-ui-workspace:9.0.000.86
GIM Config Adapter September 15, 2021 100.0.100.0005 PrivateEdition.png 100.0.100.0005:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
 5c6029d5-9639-4dc0-921a-f4f8a48f525b 2021-09-15 100.0.100.0005 GIM Config Adapter
  • sipproxy_node:100.0.1000005
  • voice-sipproxy-100.0.1000001.tgz
GIM Stream Processor June 30, 2021 9.0.048.65 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 67cc0ee9-f716-4371-8b81-a41fbe7f6b96 2021-06-30 9.0.048.65 GIM Stream Processor
  • gvp_mcp_servicehandler:v9.0.048.65
  • gvp_mcp_confighandler:v9.0.048.65
  • gvp_mcp:v9.0.048.65
GVP Resource Manager August 05, 2021 100.0.100.0015 PrivateEdition.png Security improvements. 35daaa1d-708e-48b8-af6c-cf258cbd4e0a 2021-08-05 100.0.100.0015 VP Docker RM
  • gvp-mcp-100.0.1000015.tgz
  • gvp_mcp:100.0.100.0015
  • gvp_mcp_confighandler:100.0.100.0015
  • gvp_mcp_servicehandler:100.0.100.0015
GVP Resource Manager June 30, 2021 9.0.000.52 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 35daaa1d-708e-48b8-af6c-cf258cbd4e0a 2021-06-30 9.0.000.52 VP Docker RM
  • gvp-sd-9.000.52.tgz
  • gvp_sd:9.0.000.52
GVP Resource Manager November 16, 2021 9.0.002.99 PrivateEdition.png Important security improvements. 35daaa1d-708e-48b8-af6c-cf258cbd4e0a 2021-11-16 9.0.002.99 VP Docker RM
GVP Service Discovery August 23, 2021 100.0.100.0044 PrivateEdition.png Arbitrary UID/GID 38f7f170-d83e-483b-a2ca-4dd424a28fde 2021-08-23 100.0.100.0044 VP MCP Service Discovery
  • gvp-rm-100.0.1000044.tgz
  • gvp_rm:100.0.100.0044
  • gvp_rm_cfghandler:100.0.100.0044
  • gvp_snmp:100.0.100.0012
GVP Service Discovery June 30, 2021 9.0.000.10 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 38f7f170-d83e-483b-a2ca-4dd424a28fde 2021-06-30 9.0.000.10 VP MCP Service Discovery
  • agent_node:9.0.10
  • voice-agent-9.0.10.tgz
Intelligent Workload Distribution July 14, 2021 100.0.003.0000 AWS.png v 100.0.003.0000. Tested for Hunt Group feature in AWS. 9d93d57b-8e44-4ecb-97a7-ece81aa8fae8 2021-07-14 100.0.003.0000 Cloud iWD
  • pureengage-helm-staging-local.jfrog.io/webrtc-service-100.0.003+0000.tgz
  • pureengage-docker-staging.jfrog.io/webrtc/webrtc:100.0.003.0000
  • pureengage-docker-staging.jfrog.io/webrtc/coturn:100.0.003.0000
Intelligent Workload Distribution July 14, 2021 100.0.003.0000 PrivateEdition.png v 100.0.003.0000. Tested for Hunt Group feature in AWS. 9d93d57b-8e44-4ecb-97a7-ece81aa8fae8 2021-07-14 100.0.003.0000 Cloud iWD
  • pureengage-helm-staging-local.jfrog.io/webrtc-service-100.0.003+0000.tgz
  • pureengage-docker-staging.jfrog.io/webrtc/webrtc:100.0.003.0000
  • pureengage-docker-staging.jfrog.io/webrtc/coturn:100.0.003.0000
Intelligent Workload Distribution March 28, 2022 100.0.100.0008 PrivateEdition.png
  • Important security improvements.
  • Support for deploying all private edition services in a single namespace.
 9d93d57b-8e44-4ecb-97a7-ece81aa8fae8 2022-03-28 100.0.100.0008 Cloud iWD
Intelligent Workload Distribution September 08, 2021 100.0.100.0066 PrivateEdition.png Redirection of logs to Stdout with Fluentbit sidecar 9d93d57b-8e44-4ecb-97a7-ece81aa8fae8 2021-09-08 100.0.100.0066 Cloud iWD
  • gvp-rm-100.0.1000066.tgz
  • gvp_rm:100.0.100.0066
  • gvp_rm_cfghandler:100.0.100.0066
  • fluent/fluent-bit:1.8.2 (new)
IWD Data Mart March 28, 2022 100.0.100.0014 Azure.png
  • Support for a new voice call rebalancing feature.
  • Voice SIP Proxy service now supports the reuse of TCP connections.
  • Voice SIP Proxy now maintains a TCP connection when it receives an incorrect SIP message over the connection.
  • Important security improvements.
  • Support for deploying all private edition services in a single namespace.
 fd8aff3a-6766-4eb1-9281-c5c235de3426 2022-03-08 100.0.100.0014 Cloud iWD DM
IWD Data Mart March 28, 2022 100.0.100.0014 PrivateEdition.png
  • Support for a new voice call rebalancing feature.
  • Voice SIP Proxy service now supports the reuse of TCP connections.
  • Voice SIP Proxy now maintains a TCP connection when it receives an incorrect SIP message over the connection.
  • Important security improvements.
  • Support for deploying all private edition services in a single namespace.
 fd8aff3a-6766-4eb1-9281-c5c235de3426 2022-03-08 100.0.100.0014 Cloud iWD DM
IWD Data Mart March 21, 2022 9.0.000.95 PrivateEdition.png This release includes important improvements and fixes for Private Edition. fd8aff3a-6766-4eb1-9281-c5c235de3426 2022-03-21 9.0.000.95 Cloud iWD DM
Telemetry Services August 05, 2021 100.0.100.0036 PrivateEdition.png Security improvements. e2ed6fb9-f7c0-45a9-a38b-d0424bddcc38 2021-08-05 100.0.100.0036 Telemetry Service
  • gvp_rm_cfghandler:100.0.100.0036
  • gvp-rm-100.0.1000036.tgz
  • gvp_rm:100.0.100.0036
Telemetry Services May 02, 2022 100.0.029.0005 PrivateEdition.png e2ed6fb9-f7c0-45a9-a38b-d0424bddcc38 2022-05-02 100.0.029.0005 Telemetry Service
Voice Agent State Service June 30, 2021 9.0.000.70 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 912989a3-8725-4647-b516-a6c65590173f 2021-06-30 9.0.000.70 Voice Agent State Service
Voice Agent State Service September 10, 2021 100.0.093.0015 PrivateEdition.png Support for arbitrary UIDs in private edition deployments on OpenShift. 912989a3-8725-4647-b516-a6c65590173f 2021-09-10 100.0.093.0015 Voice Agent State Service
  • ucsx-addtenant-100.0.0930015.tgz
  • ucsx-100.0.0930015.tgz
  • ucsx:100.0.093.0015
Voice Agent State Service September 30, 2021 9.0.124.04 PrivateEdition.png Support for Google Dialogflow CX bots.
 912989a3-8725-4647-b516-a6c65590173f 2021-09-30 9.0.124.04 Voice Agent State Service
  • designer:9.0.124.01.1
  • designer-100.0.122+1401.tgz
  • designer-das-100.0.111+0801.tgz
Voice Call State Service June 30, 2021 9.0.000.09 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 7f1272f3-3043-4558-a494-53ce6d1a9101 2021-06-30 9.0.000.09 Voice Call State Service
  • sipproxy_node:9.0.9
  • voice-sipproxy-9.0.09.tgz
Voice Call State Service September 22, 2021 100.0.022.0000 PrivateEdition.png Log redirection to stdout 7f1272f3-3043-4558-a494-53ce6d1a9101 2021-09-22 100.0.022.0000 Voice Call State Service pureengage-helm-production-local.jfrog.io/gcxi-100.0.022+0000.tgz

pureengage-docker-production.jfrog.io/gcxi/gcxi_control:100.0.022.0000

pureengage-docker-production.jfrog.io/gcxi/gcxi:100.0.022.0000

pureengage-helm-production-local.jfrog.io/gcxi-100.0.022+0000.tgz
Voice Dial Plan Service June 30, 2021 9.0.118.05 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 299cd793-0da8-4936-ad3f-f3152eb69dba 2021-06-30 9.0.118.05 Voice Dial Plan Service
  • designer:9.0.118.05.5
  • das:9.0.111.09.14
  • designer-9.0.118.tgz
  • designer-das-9.0.111.tgz
Voice Orchestration Service September 15, 2021 100.0.100.0012 Azure.png 100.0.100.0012:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for customized default Music On Hold.
  • Support for SIP redundancy in multi-tenant environments.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
 3be11e5d-6a28-4409-95d5-9b1af2b66417 2021-09-15 100.0.100.0012 Voice Orchestration Service
  • sip_node:100.0.1000012
  • voice-sip-100.0.1000002.tgz
Voice Orchestration Service September 15, 2021 100.0.100.0012 PrivateEdition.png 100.0.100.0012:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for customized default Music On Hold.
  • Support for SIP redundancy in multi-tenant environments.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
 3be11e5d-6a28-4409-95d5-9b1af2b66417 2021-09-15 100.0.100.0012 Voice Orchestration Service
  • sip_node:100.0.1000012
  • voice-sip-100.0.1000002.tgz
Voice Registrar Service August 31, 2021 9.0.122.14 Azure.png Support for arbitrary UIDs in private edition deployments on OpenShift. f51506bb-687a-4a29-a4d9-b655913f02d1 2021-08-27 9.0.122.14 Voice Registrar Service
  • designer:9.0.122.14.14
  • designer-100.0.122+1401.tgz
Voice Registrar Service August 31, 2021 9.0.122.14 PrivateEdition.png Support for arbitrary UIDs in private edition deployments on OpenShift. f51506bb-687a-4a29-a4d9-b655913f02d1 2021-08-27 9.0.122.14 Voice Registrar Service
  • designer:9.0.122.14.14
  • designer-100.0.122+1401.tgz
Voice SIP Cluster Service August 23, 2021 100.0.100.0017 PrivateEdition.png Arbitrary UID/GID dc95d354-6dba-4291-98d9-f11343c12f7b 2021-08-23 100.0.100.0017 Voice SIP Cluster Service
  • gvp-configserver-100.0.1000017.tgz
  • gvp_confserv:100.0.100.0017
  • gvp_configserver_configserverinit:100.0.100.0017
  • gvp_configserver_servicehandler:100.0.100.0017
Voice SIP Cluster Service February 02, 2022 100.0.026.0001 AWS.png Resolved issues with arbitrary UIDs. dc95d354-6dba-4291-98d9-f11343c12f7b 2022-02-02 100.0.026.0001 Voice SIP Cluster Service

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