Drilldown: SMART UseCase

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SMART UseCase > MintyDocsVersion: Current & RequiresAll : CE11 or None

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MintyDocsVersion: (Click arrow to add another value)
MintyDocsProduct:
None (2) · Genesys Use Cases (92)
MintyDocsManual:
GenesysCloud (20) · GenesysEngage-onpremises (46) · PureConnect (28)
ID:
CE31 (3) · CE29 (3) · CE16 (3) · CE18 (3)
Other values:
Title:
None (57) · Connect a Voice Interaction to the Right Resource (1) · Employee Performance (1) · Genesys Advanced Text and Speech Analytics (1) · Genesys Agent Assist with Google Contact Center AI (1) · Genesys Agent Copilot (1) · Genesys Blended AI Bots (3) · Genesys Business Communications (1) · Genesys Call Routing (1) · Genesys Callback (1) · Genesys Chat Routing (1) · Genesys Contact Center Orchestration (1) · Genesys CRM Collaboration (1) · Genesys Employee Schedule Preferences (4) · Genesys KPI Insights (1) · Genesys Omnichannel Notifications (1) · Genesys Omnichannel Workforce Scheduling (1) · Genesys Outbound Dialer (1) · Genesys Shift Bidding (1) · Genesys Shrinkage Management (1) · Genesys SMS Routing (1) · Genesys Social Media Routing (1) · Genesys Speech Analytics (1) · Genesys Task Distribution (1) · Genesys Text and Speech Analytics for Compliance (1) · Genesys Text and Speech Analytics for Customer Service (1) · Genesys Voice Services (1) · Genesys Voicebots (1) · Genesys Work Automation (1) · Genesys Workforce Scheduling for Voice (1) · Predictive Engagement for Customer Service (1) · Quality Assurance and Compliance for Genesys Cloud CX (WEM) (1) · Ressource Management (1)
Offering:
GenesysCloud (20) · GenesysEngage-onpremises (46) · PureConnect (28)
SellableItems:
None (45) · CIM (18) · No sellable items (13) · CIM (HA) (11) · Genesys Infomart - HA (optional) (11) · Genesys Infomart (11) · Genesys Interactive Insights (9) · Interaction Workspace (9) · Please see prerequisits (7) · SIP Business Continuity (Optional) (7) · SIP Interaction HA (optional) (7) · CIM HA (Optional) (7) · SIP Interaction (6) · Conversation Manager (5) · GVP HA (optional) (5) · Advanced Server (5) · Genesys Infomart (Optional) (5)
Other values:
RequiresAll: (Click arrow to add another value)
RequiresOr:
None (53) · BO02 (1) · BO03 (1) · CE01 (15) · CE01-S4B (3) · CE02 (13) · CE16 (6) · CE18 (11) · CE19 (4) · CE21 (1) · CE22 (1) · CE29 (7) · CE31 (1) · CE34 (6) · CE43 (3) · EE01 (10) · EE02 (10) · EE07 (6) · EE08 (6) · EE14 (1) · EE16 (1) · EE26 (9)
Optional:
None (73) · BO02 (2) · CE01 (3) · CE02 (1) · CE03 (2) · CE07 (3) · CE08 (1) · CE09 (3) · CE11 (2) · CE12 (1) · CE16 (7) · CE18 (4) · CE19 (4) · CE20 (2) · CE22 (2) · CE27 (1) · CE28 (1) · CE29 (2) · CE31 (3) · CE34 (1) · CE37 (2) · CE41 (2) · CE43 (2) · EE14 (2) · EE31 (2) · OP04 (1) · WE01 (1) · WE02 (1)
Exceptions:
None (92) · CE03 (1) · CE07 (1) · CE08 (1) · CE09 (1) · CE10 (1) · CE11 (1) · CE12 (2) · CE27 (1) · CE28 (1) · CE31 (1) · CE41 (1)
Requires:
None (94)
Video:
None (79) · 312195823 (1) · 383260904 (1) · 390961231 (1) · 398264777 (1) · 402727717 (1) · 407614711 (1) · 412786353 (1) · 426274918 (1) · 426300472 (1) · 443291013 (1) · 468979114 (1) · 473349437 (1) · 526149198 (1) · 559066483 (1) · 641804199 (1)
DocVersion:
None (3) · 1.0.0 (1) · 1.0.1 (1) · 1.0.2 (1) · 1.0.5 (1) · 1.1.1 (1) · 1.1.2 (1) · 1.1.4 (1) · 1.4.0 (1) · V 1.0.0 (11) · v 1.0.1 (11) · v 1.0.2 (10) · v 1.0.3 (9) · v 1.0.4 (2) · V 1.0.8 (1) · V 1.1.1 (6) · v 1.1.2 (3) · v 1.1.3 (5) · v 1.1.4 (4) · v 1.1.5 (2) · v 1.2.1 (1) · v 1.2.3 (2) · v 1.2.4 (1) · v 1.2.5 (1) · v 2.0.0 (1) · v 2.2.1 (1) · v. 1.2.1 (1) · v1.0.0 (2) · ver 1.0.0 (1) · ver 1.0.1 (2) · ver 1.0.3 (1) · ver 1.0.5 (1) · ver 1.1.2 (1) · version 1.0.2 (1) · version 1.1.4 (1) · versions 1.2.4 (1)

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