Drilldown: SMART UseCase
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SMART UseCase > MintyDocsProduct:
Genesys Use Cases
& RequiresAll
:
CE02
or
None
& Exceptions
:
CE03
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Use the filters below to narrow your results.
None (58) ·
Connect a Voice Interaction to the Right Resource (1) ·
Employee Performance (1) ·
Genesys Advanced Text and Speech Analytics (1) ·
Genesys Agent Assist with Google Contact Center AI (1) ·
Genesys Blended AI Bots (3) ·
Genesys Business Communications (1) ·
Genesys Call Routing (1) ·
Genesys Callback (1) ·
Genesys Chat Routing (1) ·
Genesys CRM Collaboration (1) ·
Genesys Employee Schedule Preferences (4) ·
Genesys KPI Insights (1) ·
Genesys Omnichannel Workforce Scheduling (1) ·
Genesys Outbound Dialer (1) ·
Genesys Shift Bidding (1) ·
Genesys Shrinkage Management (1) ·
Genesys SMS Routing (1) ·
Genesys Social Media Routing (1) ·
Genesys Speech Analytics (1) ·
Genesys Task Distribution (1) ·
Genesys Text and Speech Analytics for Compliance (1) ·
Genesys Text and Speech Analytics for Customer Service (1) ·
Genesys Voice Services (1) ·
Genesys Voicebots (1) ·
Genesys Work Automation (1) ·
Genesys Workforce Scheduling for Voice (1) ·
Predictive Engagement for Customer Service (1) ·
Quality Assurance and Compliance for Genesys Cloud CX (WEM) (1) ·
Ressource Management (1)
SellableItems:
None (42) ·
CIM (18) ·
No sellable items (13) ·
Genesys Infomart - HA (optional) (11) ·
CIM (HA) (11) ·
Genesys Infomart (11) ·
Genesys Interactive Insights (9) ·
Interaction Workspace (9) ·
SIP Interaction HA (optional) (7) ·
SIP Business Continuity (Optional) (7) ·
Please see prerequisits (7) ·
CIM HA (Optional) (7) ·
SIP Interaction (6) ·
GVP HA (optional) (5) ·
Conversation Manager (5) ·
Advanced Server (5) ·
Genesys Infomart (Optional) (5)
None (73) ·
BO02 (2) ·
CE01 (2) ·
CE02 (1) ·
CE03 (2) ·
CE07 (4) ·
CE08 (1) ·
CE09 (3) ·
CE11 (2) ·
CE12 (1) ·
CE16 (5) ·
CE18 (3) ·
CE19 (3) ·
CE20 (2) ·
CE22 (2) ·
CE27 (1) ·
CE28 (1) ·
CE29 (1) ·
CE31 (2) ·
CE34 (1) ·
CE37 (2) ·
CE41 (1) ·
CE43 (2) ·
EE14 (1) ·
EE31 (1) ·
OP04 (1) ·
WE01 (1) ·
WE02 (1)
None (2) ·
1.0.0 (1) ·
1.0.1 (1) ·
1.0.2 (1) ·
1.0.5 (1) ·
1.1.1 (1) ·
1.1.2 (1) ·
1.1.4 (1) ·
1.4.0 (1) ·
V 1.0.0 (10) ·
V 1.0.1 (12) ·
v 1.0.2 (10) ·
v 1.0.3 (9) ·
v 1.0.4 (2) ·
V 1.0.8 (1) ·
v 1.1.1 (6) ·
V 1.1.2 (3) ·
v 1.1.3 (5) ·
v 1.1.4 (3) ·
v 1.1.5 (2) ·
v 1.2.1 (1) ·
v 1.2.3 (2) ·
v 1.2.4 (1) ·
v 1.2.5 (1) ·
v 2.0.0 (1) ·
v 2.2.1 (1) ·
v. 1.2.1 (1) ·
v1.0.0 (1) ·
ver 1.0.0 (1) ·
ver 1.0.1 (2) ·
ver 1.0.3 (1) ·
ver 1.0.5 (1) ·
ver 1.1.2 (2) ·
version 1.0.2 (1) ·
version 1.1.4 (1) ·
versions 1.2.4 (1)
Showing below up to 92 results in range #1 to #92.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
U
- UseCases/Current/GenesysCloud/BO01
- UseCases/Current/GenesysCloud/CE11
- UseCases/Current/GenesysCloud/CE12
- UseCases/Current/GenesysCloud/CE16
- UseCases/Current/GenesysCloud/CE18
- UseCases/Current/GenesysCloud/CE27
- UseCases/Current/GenesysCloud/CE29
- UseCases/Current/GenesysCloud/CE31
- UseCases/Current/GenesysCloud/CE34
- UseCases/Current/GenesysCloud/CE41
- UseCases/Current/GenesysCloud/CE43
- UseCases/Current/GenesysCloud/EE31
- UseCases/Current/GenesysCloud/OP01
- UseCases/Current/GenesysCloud/OP02
- UseCases/Current/GenesysCloud/OP04
- UseCases/Current/GenesysCloud/WE01
- UseCases/Current/GenesysCloud/WE02
- UseCases/Current/GenesysCloud/WE03
- UseCases/Current/GenesysEngage-onpremises/BO02
- UseCases/Current/GenesysEngage-onpremises/BO06
- UseCases/Current/GenesysEngage-onpremises/BO07
- UseCases/Current/GenesysEngage-onpremises/BO11
- UseCases/Current/GenesysEngage-onpremises/CE01
- UseCases/Current/GenesysEngage-onpremises/CE02
- UseCases/Current/GenesysEngage-onpremises/CE03
- UseCases/Current/GenesysEngage-onpremises/CE07
- UseCases/Current/GenesysEngage-onpremises/CE10
- UseCases/Current/GenesysEngage-onpremises/CE12
- UseCases/Current/GenesysEngage-onpremises/CE16
- UseCases/Current/GenesysEngage-onpremises/CE18
- UseCases/Current/GenesysEngage-onpremises/CE19
U cont.
- UseCases/Current/GenesysEngage-onpremises/CE20
- UseCases/Current/GenesysEngage-onpremises/CE21
- UseCases/Current/GenesysEngage-onpremises/CE22
- UseCases/Current/GenesysEngage-onpremises/CE27
- UseCases/Current/GenesysEngage-onpremises/CE28
- UseCases/Current/GenesysEngage-onpremises/CE29
- UseCases/Current/GenesysEngage-onpremises/CE31
- UseCases/Current/GenesysEngage-onpremises/CE34
- UseCases/Current/GenesysEngage-onpremises/CE37
- UseCases/Current/GenesysEngage-onpremises/EE01
- UseCases/Current/GenesysEngage-onpremises/EE02
- UseCases/Current/GenesysEngage-onpremises/EE03
- UseCases/Current/GenesysEngage-onpremises/EE04
- UseCases/Current/GenesysEngage-onpremises/EE07
- UseCases/Current/GenesysEngage-onpremises/EE08
- UseCases/Current/GenesysEngage-onpremises/EE09
- UseCases/Current/GenesysEngage-onpremises/EE10-A
- UseCases/Current/GenesysEngage-onpremises/EE10-B
- UseCases/Current/GenesysEngage-onpremises/EE10-C
- UseCases/Current/GenesysEngage-onpremises/EE10-D
- UseCases/Current/GenesysEngage-onpremises/EE11
- UseCases/Current/GenesysEngage-onpremises/EE12
- UseCases/Current/GenesysEngage-onpremises/EE13
- UseCases/Current/GenesysEngage-onpremises/EE14
- UseCases/Current/GenesysEngage-onpremises/EE15
- UseCases/Current/GenesysEngage-onpremises/EE21
- UseCases/Current/GenesysEngage-onpremises/EE22
- UseCases/Current/GenesysEngage-onpremises/EE27
- UseCases/Current/GenesysEngage-onpremises/EE28
- UseCases/Current/GenesysEngage-onpremises/EE29
- UseCases/Current/GenesysEngage-onpremises/EE30
U cont.
- UseCases/Current/PureConnect/BO02
- UseCases/Current/PureConnect/BO07
- UseCases/Current/PureConnect/BO11
- UseCases/Current/PureConnect/CE01
- UseCases/Current/PureConnect/CE03
- UseCases/Current/PureConnect/CE07
- UseCases/Current/PureConnect/CE09
- UseCases/Current/PureConnect/CE11
- UseCases/Current/PureConnect/CE16
- UseCases/Current/PureConnect/CE18
- UseCases/Current/PureConnect/CE19
- UseCases/Current/PureConnect/CE22
- UseCases/Current/PureConnect/CE29
- UseCases/Current/PureConnect/CE31
- UseCases/Current/PureConnect/EE01
- UseCases/Current/PureConnect/EE02
- UseCases/Current/PureConnect/EE03
- UseCases/Current/PureConnect/EE07
- UseCases/Current/PureConnect/EE08
- UseCases/Current/PureConnect/EE09
- UseCases/Current/PureConnect/EE10-A
- UseCases/Current/PureConnect/EE10-B
- UseCases/Current/PureConnect/EE10-C
- UseCases/Current/PureConnect/EE10-D
- UseCases/Current/PureConnect/EE11
- UseCases/Current/PureConnect/EE22
- UseCases/Current/PureConnect/EE23
- UseCases/Current/PureConnect/EE24
- UseCases/Current/PureConnect/EE25
- UseCases/Current/PureConnect/OP01