Drilldown: SMART UseCase

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SMART UseCase > RequiresAll : BO02 or None & DocVersion : v 1.0.3 or Other

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MintyDocsVersion:
Current (91)
MintyDocsProduct:
Genesys Use Cases (91)
MintyDocsManual:
GenesysCloud (18) · GenesysEngage-onpremises (46) · PureConnect (27)
ID:
CE16 (3) · CE31 (3) · CE29 (3) · CE18 (3)
Other values:
Title:
None (58) · Connect a Voice Interaction to the Right Resource (1) · Employee Performance (1) · Genesys Advanced Text and Speech Analytics (1) · Genesys Agent Assist with Google Contact Center AI (1) · Genesys Blended AI Bots (3) · Genesys Business Communications (1) · Genesys Call Routing (1) · Genesys Callback (1) · Genesys Chat Routing (1) · Genesys CRM Collaboration (1) · Genesys Employee Schedule Preferences (4) · Genesys KPI Insights (1) · Genesys Omnichannel Workforce Scheduling (1) · Genesys Outbound Dialer (1) · Genesys Shift Bidding (1) · Genesys Shrinkage Management (1) · Genesys SMS Routing (1) · Genesys Social Media Routing (1) · Genesys Task Distribution (1) · Genesys Text and Speech Analytics for Compliance (1) · Genesys Text and Speech Analytics for Customer Service (1) · Genesys Voice Services (1) · Genesys Voicebots (1) · Genesys Work Automation (1) · Genesys Workforce Scheduling for Voice (1) · Predictive Engagement for Customer Service (1) · Quality Assurance and Compliance for Genesys Cloud CX (WEM) (1) · Ressource Management (1)
Offering:
GenesysCloud (18) · GenesysEngage-onpremises (46) · PureConnect (27)
SellableItems:
None (41) · CIM (17) · No sellable items (14) · Genesys Infomart - HA (optional) (11) · Genesys Infomart (11) · CIM (HA) (11) · Interaction Workspace (9) · Genesys Interactive Insights (9) · Please see prerequisits (7) · SIP Business Continuity (Optional) (7) · SIP Interaction HA (optional) (7) · SIP Interaction (6) · CIM HA (Optional) (6) · Advanced Server (5) · GVP HA (optional) (5) · Conversation Manager (5)
Other values:
RequiresAll: (Click arrow to add another value)
RequiresOr:
None (51) · BO02 (1) · BO03 (1) · CE01 (14) · CE01-S4B (3) · CE02 (13) · CE16 (6) · CE18 (11) · CE19 (4) · CE21 (1) · CE22 (1) · CE29 (7) · CE31 (1) · CE34 (5) · CE43 (3) · EE01 (10) · EE02 (10) · EE07 (6) · EE08 (6) · EE14 (1) · EE16 (1) · EE26 (9)
Optional:
None (72) · BO02 (2) · BO03 (1) · CE01 (2) · CE02 (1) · CE03 (2) · CE07 (3) · CE08 (1) · CE09 (3) · CE11 (2) · CE12 (1) · CE16 (6) · CE18 (4) · CE19 (3) · CE20 (2) · CE22 (2) · CE27 (1) · CE28 (1) · CE29 (1) · CE31 (1) · CE34 (1) · CE37 (2) · CE41 (1) · CE43 (2) · EE14 (2) · EE31 (1) · OP04 (1) · WE01 (1) · WE02 (1)
Exceptions:
None (89) · CE03 (1) · CE07 (1) · CE08 (1) · CE09 (1) · CE10 (1) · CE11 (1) · CE12 (2) · CE27 (1) · CE28 (1) · CE31 (1) · CE41 (1)
Requires:
None (91)
Video:
None (76) · 312195823 (1) · 383260904 (1) · 390961231 (1) · 398264777 (1) · 402727717 (1) · 407614711 (1) · 412786353 (1) · 426274918 (1) · 426300472 (1) · 443291013 (1) · 468979114 (1) · 473349437 (1) · 526149198 (1) · 559066483 (1) · 641804199 (1)
DocVersion: (Click arrow to add another value)

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