Drilldown: Article

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Article > Role : Administrator or Administrator, Agent, Developer & Product : Agent Workspace or Genesys Predictive Engagement or Genesys Recording, Quality Management, and Speech Analytics or Genesys Skills Management or Intelligent Workload Distribution

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Standalone:
None (3) · No (117) · Yes (8)
productshort:
Draft:PEC-AD (1) · Draft:PEC-IWD (6) · Draft:PEC-REC (67) · PEC-AD (1) · PEC-IWD (5) · PEC-REC (48)
Platform:
None (13) · GenesysEngage-Cloud (115)
ComingSoon:
No (128)
Role: (Click arrow to add another value)
DisplayName:
What is an interaction (4) · Working with saved trending filters (3) · Trending (3) · Report widget (3) · Explore (3) · Working with dashboards (3) · Content browser (3) · Create a new dashboard (3) · Managing widgets (3) · Search Results grid (3) · Interaction lists (3) · Dashboard (3)
Other values:
TocName:
None (4) · What is an interaction (4) · Dashboard (3) · Working with dashboards (3) · Trending (3) · Search Results grid (3) · Report widget (3) · Managing widgets (3) · Interaction lists (3) · Explore (3) · Working with saved trending filters (3) · Content browser (3) · Create a new dashboard (3)
Other values:
Dimension:
None (126) · Journey (2)
Product: (Click arrow to add another value)
Manual:
None (4) · Admin (19) · Administrator (13) · IWDDMPEGuide (2) · IWDPEGuide (2) · User (86) · WWEPEGuide (2)
Application:
None (11) · intelligent Workload Distribution (2) · Recording (115)
UseCase:
None (121) · BO02 (3) · BO02, BO03 (2) · CE01 (2)
PEPageType:
None (122) · 55cef4ff-9306-4313-8fd8-377282a38478 (6)

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