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Article > Platform: GenesysEngage-cloud & TocName : Agent Details Activity Report or Configuration or Genesys Multicloud CX or None & UseCase: None & PEPageType: None

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Standalone:
None (22) · No (108) · Yes (14)
productshort:
ATC (7) · DC (2) · Draft:ATC (5) · Draft:ContentAdmin (4) · Draft:DC (1) · Draft:GAA (4) · Draft:GAMD (4) · Draft:GAWFM (2) · Draft:GDL (12) · Draft:PEC-AS (1) · Draft:PEC-CDDS (1) · Draft:PEC-DC (1) · Draft:PEC-Dev (3) · Draft:PEC-GS (1) · Draft:PEC-REC (1) · Draft:PEC-REP (21) · Draft:PEC-SF (1) · Draft:PEC-WFM (5) · Draft:Sizing (2) · Draft:WID (28) · GDL (12) · PEC-AS (1) · PEC-CDDS (1) · PEC-DC (1) · PEC-GS (1) · PEC-REC (1) · PEC-REP (17) · PEC-WFM (3) · UseCases (1)
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ComingSoon:
None (76) · No (68)
Role:
None (97) · Administrator (4) · Administrator, Agent, Supervisor (2) · Administrator, Supervisor (31) · Agent (3) · Agent, Supervisor (2) · Developer (1) · Supervisor (4)
DisplayName:
Configuration (35) · Agent Details Activity Report (8) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Pre-configure tenant objects (4) · Weekly Self Service Containment Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Business Attribute Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Weekly Agent Group Performance Dashboard (4) · An agent's experience in Genesys Multicloud CX (3)
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TocName: (Click arrow to add another value)
Dimension:
None (140) · deploydigital (4)
Product:
None (4) · Agent Setup (2) · Cloud Data Download Service (2) · Digital Channels (5) · Genesys Agent Assist (4) · Genesys Data Layer (24) · Genesys Predictive Engagement (12) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Sizing Information (2) · Genesys Softphone (2) · Genesys Use Cases (1) · Gplus Adapter for Microsoft Dynamics 365 (4) · Gplus Adapter for WFM (2) · Internal Content Administration (4) · Reporting (37) · Success Factors for Genesys Multicloud CX (1) · Widgets (28) · Workforce Management (8)
Manual:
None (15) · Admin (2) · AdminGuide (4) · Agent (7) · AgentGuide (6) · AspectDeployment (1) · ContentAreaDashboard (2) · CX Insights (2) · DCPEGuide (2) · Deployment (28) · DevConsole (1) · Developers (11) · GCXI (1) · GIMPEGuide (1) · PacingServiceDeployment (2) · PDMLibraryGIM (1) · ReleaseNote (2) · RPRT (31) · RT (2) · SDK (17) · Super (1) · Supervisor (2) · Test (1) · User (2)
Application:
None (101) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Pulse Reporting (2) · Reporting, Reporting GCXI (31) · Workforce Administration, Workforce Management (2) · Workforce Management (4)
UseCase: (Click arrow to add another value)
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