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Article > Standalone: No & Role: Agent & Manual : Agent or RPRT & UseCase: None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-AD (2) · Draft:PEC-GPA (6) · Draft:PEC-WFM (29) · PEC-GPA (6) · PEC-WFM (29)
Platform:
GenesysEngage-cloud (70) · GenesysEngage-onpremises (2)
ComingSoon:
No (72)
Role: (Click arrow to add another value)
DisplayName:
Activity History (2) · Adding exceptions to your schedule (2) · Agent Assist tab (2) · Bidding (2) · Bidding on overtime (2) · Click-to-dial (2) · Configuration (2) · Creating trade proposals (2) · Getting started (2) · Gplus Adapter for Salesforce (v9) (2) · How autogranting works (2) · How bidding works (2) · Managing multi-site trade proposals (2) · Managing single-site trade proposals (2) · Managing your preferences (2) · Managing your schedule bid assignments (2) · Managing your time-off requests (2) · Multi-site trading (2) · Preferences (2) · Schedules (2) · Screen Pops (2) · Time off (2) · Trading (2) · Using availability patterns (2) · Using common settings and controls (2) · Using shared transport (2) · Viewing exception totals (2) · Viewing other schedules (2) · Viewing preference details (2) · Viewing proposal and trade details (2) · Viewing proposals and my trades (2) · Viewing schedules in scenarios (2) · Viewing time-off bidding periods (2) · Viewing your schedule details (2) · Viewing your time-off balances (2) · Working with Gplus Adapter for Salesforce (2)
TocName:
Activity History (2) · Adding exceptions to your schedule (2) · Agent Assist (test 2) (1) · Agent Assist (test) (1) · Bidding (2) · Bidding on overtime (2) · Click-to-dial (2) · Configuration (2) · Creating trade proposals (2) · Getting started (2) · Gplus Adapter for Salesforce (v9) (2) · How autogranting works (2) · How bidding works (2) · Managing multi-site trade proposals (2) · Managing single-site trades proposals (2) · Managing your preferences (2) · Managing your schedule bid assignments (2) · Managing your time-off requests (2) · Multi-site trading (2) · Preferences (2) · Schedule (2) · Screen Pops (2) · Time off (2) · Trading (2) · Using availability patterns (2) · Using common settings and controls (2) · Using shared transport (2) · Viewing exception totals (2) · Viewing other schedules (2) · Viewing preference details (2) · Viewing proposal and trade details (2) · Viewing proposals and my trades (2) · Viewing schedules in scenarios (2) · Viewing time-off bidding periods (2) · Viewing your schedule details (2) · Viewing your time-off balances (2) · Working with Gplus Adapter (2)
Dimension:
None (70) · ADResponse (2)
Product:
Agent Workspace (2) · Gplus Adapter for Salesforce (12) · Workforce Management (58)
Manual: (Click arrow to add another value)
Application:
None (14) · Workforce Management (58)
UseCase: (Click arrow to add another value)
PEPageType:
None (72)

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